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#133886 Alternate mirror selection

closed
5
2009-04-09
2009-03-06
Keith Marshall
No

Well, I just wanted to add a closing comment to https://sourceforge.net/tracker2/?func=detail&aid=2630791&group_id=1&atid=200001, to confirm that it now seems to work ok, and to say `thanks'. However, although you said:

> Need anything else? Drop a comment into this support request.
> We'll get back on it!

you closed the item, and you also closed it to further comments, so how was I supposed to do that?

Actually, there was one minor issue I noted, when I verified the updated behaviour: the mirror chosen initially was `fastbull', which was *very* slow to respond. On clicking the link to select an alternative mirror, I was presented with a dialogue box which suggested that I make an alternative choice, but there were no options to choose from, save for `automatic choice', which I still had to activate before clicking `ok'. Maybe that's the way it's supposed to work? It does seem rather counter intuitive, though.

Discussion

  • Travis West
    Travis West
    2009-03-06

    Hi Keith,
    You are right. I typically set a ticket to 'pending' when I ask for further comment. Must have closed that one instead.

    I'm going to have to take a look at the mirror behavior and get back to you.

    Thanks,
    Travis West
    Support Guy
    SourceForge.net

    P.S., Support items set to status of 'Pending', will auto-close in 14 days if there is no response.

     
  • Travis West
    Travis West
    2009-03-06

    • assigned_to: nobody --> travis-w
     
  • Travis West
    Travis West
    2009-03-06

    Hi Keith,
    Regarding the mirror issue you mentioned, I have not been able to reproduce this issue. Any chance that it's still happening for you? If so, could you grab a screenshot and attach it to this ticket?

    Thanks,
    Travis

     
  • Travis West
    Travis West
    2009-03-06

    • status: open --> pending
     
  • Keith Marshall
    Keith Marshall
    2009-03-08

    Screen-shot, as requested

     
    Attachments
  • Keith Marshall
    Keith Marshall
    2009-03-08

    Hi Travis,

    > Any chance that it's still happening for you?

    Yes, it's consistently reproducible...

    > could you grab a screenshot and attach it to this ticket?

    sf-mirror-choice.png attached. Where the dialogue says `Select a different mirror, I expected to see a list of choices, such as `heanet', `kent', etc., (as it used to be in the past, with the previous site theme), but only `Auto-select' is shown, and nothing is selected as default.
    File Added: sf-mirror-choice.png

     
  • Keith Marshall
    Keith Marshall
    2009-03-08

    • status: pending --> open
     
  • Travis West
    Travis West
    2009-03-09

    • assigned_to: travis-w --> hinojosa
     
    • assigned_to: hinojosa --> sog
     
  • David Burley
    David Burley
    2009-03-12

    Daniel: The other issue was an ENGR issue. This one likely is as well.

     
  • David Burley
    David Burley
    2009-03-12

    • assigned_to: sog --> hinojosa
     
    • assigned_to: hinojosa --> engr
     
  • Keith,

    I'm escalating this to engineering for investigation.

    If you need anything else, please post a response to this request.

    Cheers!,

    Daniel Hinojosa - Sr. Manager, SourceForge.net Support

    P.S., Support items set to status of 'Pending', will auto-close in 14 days if there is no response. Be sure to monitor our Site Status page, https://sourceforge.net/sitestatus.

     
  • Travis West
    Travis West
    2009-03-18

    • assigned_to: engr --> travis-w
     
  • Travis West
    Travis West
    2009-03-18

    • summary: Item #2630791 follow up --> Alternate mirror selection
    • assigned_to: travis-w --> engr
     
  • Jacob Moorman
    Jacob Moorman
    2009-04-06

    • status: open --> pending
     
  • Jacob Moorman
    Jacob Moorman
    2009-04-06

    Hello,

    Substantial changes have been made to the download redirector and mirror selection code since this issue was submitted. Please retest and let us know if you see further issues.

    Thank you,

    Jacob Moorman
    Director of Operations, SourceFoge.net

     
  • Keith Marshall
    Keith Marshall
    2009-04-07

    Did a quick check, just now; behaves as I originally expected. Thanks.

     
  • Keith Marshall
    Keith Marshall
    2009-04-07

    • status: pending --> open
     
  • Travis West
    Travis West
    2009-04-09

    • status: open --> closed
     
  • Travis West
    Travis West
    2009-04-09

    Greetings,

    Okay, based on your most recent comment in this support request, it appears that this is resolved.

    Need anything else? Open up a new support request and we'll get on it!

    Thank you,

    SourceForge.net support

     
  • Travis West
    Travis West
    2009-04-09

    Greetings,

    Okay, based on your most recent comment in this support request, it appears that this is resolved.

    Need anything else? Open up a new support request and we'll get on it!

    Thank you,

    SourceForge.net support