Search Results for "helpdesk system"
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Showing 82 open source projects for "helpdesk system"
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Send and receive SMS and fax online, from email, app or with our developer friendly SMS & fax API. HIPAA compliant & ISO 27001 certified. Outstanding value and 5-star service.
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PRTG Network Monitor is an all-inclusive monitoring software solution developed by Paessler. Equipped with an easy-to-use, intuitive interface with a cutting-edge monitoring engine, PRTG Network Monitor optimizes connections and workloads as well as reduces operational costs by avoiding outages while saving time and controlling service level agreements (SLAs). The solution is packed with specialized monitoring features that include flexible alerting, cluster failover solution, distributed monitoring, in-depth reporting, maps and dashboards, and more.
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Faveo Helpdesk
Open source help desk ticketing system
Faveo Helpdesk is an automated, web-based help desk system for managing customer support. It serves as an easy to install, easy to use and cost-effective ticket management solution for startups, SMEs and enterprises. Faveo Helpdesk enables you to efficiently tackle customer service management, incident management and SLA management, with a built-in knowledge base so you can share information with staff and customers. It’s been integrated with numerous platforms including Facebook, WhatsApp... -
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helpdesk ticketing system, knowledgebase
The Free & Popular HESK Web Based Software in Complete Virtual Machine
This VM is created for 2 reasons: 1. Very little initial setup work required to make a Help Desk live, within minutes. 2. This system should keep running for Years, without requiring Updates / Breakages. If you are new to Virtual Machines, then please watch the Video below ( taken from my other project. just replace td with hd wherever mentioned ) After starting this VM, please login to its administration panel with: Website Address: https://hd.local/ ( Accept Any Warnings ) Admin... -
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UVdesk Open Source
Build and make a full ticketing support system
Uvdesk community helpdesk project skeleton packaged along with the bare essential utilities and tools to build and customize your own helpdesk solutions. Build on top of Symfony and backbone.js, UVdesk community is a service-oriented, event-driven extensible open-source helpdesk system that can be used by your organization to provide efficient support to your clients effortlessly whichever way you imagine. At the heart of the helpdesk system, the core framework consists of all the necessary... -
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ABillS (~AsmodeuS~ Billing System)
Triplay ISP billing system internet voip iptv hotspot
ABillS - ISP Billing System with different abilities. IPoE,PPPoE, PPTP, L2TP, IPSec,OpenVPN (Cisco, Junipex MX, ZTE, accel-ppp, mikrotik) Support RADIUS (Freeradius) PON (BDCOM,ZTE,C-Data,Huawai,V-Solutions,Stels) CRM for ISP, Callcenter, NetFlow, Monitoring, VoIP (GNU gatekeeper, Asterisk), IPTV, Hotspot (Mikrotik, DD-wrt), SNMP Monitoring (D-Link, Cisco), Help Desk, Mail management (Postfix, Spamassassin, Courier IMAP/POP). Multilanguage -
KrakenD is a high-performance API Gateway optimized for resource efficiency, capable of managing 70,000 requests per second on a single instance. The stateless architecture allows for straightforward, linear scalability, eliminating the need for complex coordination or database maintenance.
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iTop - IT Service Management & CMDB
An easy, extensible web based IT service management platform
iTop stands for IT Operations Portal. It is a complete open source and web based IT service management platform including a fully customizable CMDB, a helpdesk system and a document management tool. It is ITIL compliant and easily customizable and extensible thanks to a high number of adds-on and web services to integrate with your IT. iTop also offers mass import tools to help you being even more efficient. Project source code has moved to https://github.com/Combodo/iTop -
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TeemIp - IPAM and DDI solution
IP Address Management - CMDB - Ticketing - DNS and Zone Management
TeemIp is a free, open source, WEB based, IP Address Management (IPAM) tool that provides comprehensive IP Management capabilities. It allows you to manage your IPv4, IPv6 and DNS spaces: track user requests, discover and allocate IPs, manage your IP plan, your subnet space, your zones and DNS records in accordance with best in class DDI practices. At the same time, TeemIp's CMDB allows you to manage your IT inventory and links your CIs to the IPs they use. Project source code is... -
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OcoMon - PHP
Sistema Completo para gestão de demadas de suporte técnico e ativos
O Ocomon é um sistema de Helpdesk voltado para o gerenciamento completo de chamados de suporte e controle integrado de inventário para equipamentos de informática. Possui muitas funcionalidades interessantes como controle de SLAs e parada de relógio. Experimente! -
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i-doit - Open Source CMDB & ITSM Tool
ITIL conform CMDB solution for documenting your entire IT landscape
i-doit is a web based IT documentation and CMDB. i-doit documents IT-systems and their changes, defines emergency plans, displays vital information and helps to ensure a stable and efficient IT operation: The technical documentation: This means that all information can be organised (details flexibly adjusted), stored and maintained in one place. This allows simple Helpdesk, Support and Planning functions and provides the basis for quality assurance and certification. i-doit allows... -
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Easy Database Forms For All
Create Web Based Forms Quickly, With In-built DB, For All Your Teams
Please watch the video/screenshots below for easy installation steps. This video is taken from my other project, with many similarities and some naming differences. After installation, login to the Administrator Page with : Username : root Password : change_this and look at the team1 database and the sample_table in it. You can now create your own required tables/forms. Also, login into the team1 user page ( from homepage ) with : Username : team1 Password :... -
Using just a single server or virtual machine, Statseeker can be up and running within minutes, and discovering your entire network in less than an hour, without any significant effect on your bandwidth availability.
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Kwok Information Server is an open source IT management system, providing IT asset tracking (hardware inventory and software license), issue tracking (helpdesk), service contract management, vendor contact management, and knowledge base.
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Helpdezk
HelpDEZk is a powerfull software that manages requests/incidents.
.... HelpDEZk can put together advanced managing resources with an extremely easy use. Simple and intuitive screens make the day-by-day easier for your team, speeding up the procedures and saving up a lot of time. It is developped in objects oriented PHP language, with the MVC architecture and uses the templates system SMARTY. For the javascripts, JQUERY is used. -
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RoomFinder
View your company building(s) on Google Maps
More details can be found at https://sites.google.com/site/parishnetworks/home/technology/roomfinder I wrote this for my company, where the campus is large enough that people sometimes had difficulties finding other people, conference rooms, etc. It is especially handy for Helpdesk, new hires, mail room personnel, etc who often need to find people and places that are new to them. The (Perl & JavaScript) code is fairly straight forward, but getting your building floor plan... -
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phpRegister Project
Account management PHP Script with a software infracstructure
php login and user management script with an admin part to manage accounts, tickets, translations. Do you have a new web project to develop? By using phpRegister, you will have directly all the essential elements for the development of your platform: Account creation, identification, profile management, user support, contact page and even a license template! phpRegister is also a software infrastructure written in PHP with as main purpose to help developers to start a new web... -
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adihelpdesk
Helpdesk system for ADI DonNTU.
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Linux Easy Audit Utilities
This project is for System Admins and System Auditors
The IT Infrastructure Analyst, IT Ops Engg., Systems Admin, IT Support Engg., IT Helpdesk Engg. Companies changes and Job titles change but the responsibilities over lap and mix. My quest to make work fun, simple, joy and easy has lead to write, collect, source and use various scripts and tools that will help in a very easy and fun filled work flow with computers and IT systems. This project is to write and collect tools and utilities that make System Administration easy and simple... -
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OpsControl - Infrastructure Management
inventory, asset management network monitoring and backup appliance
Opscontrol is s a Infrastructure management, Asset life-cycle, Inventory, network monitoring and backup solution ready to deploy as a drop in virtual machine Username and Password details are in the Readme file but all passwords are either: root / opscontrol or admin / opscontrol -
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Open Help Desk Tools
Free tools for helpdesk and security admins
Open Help Desk Tools aims to help IT departments to solve users problems with Windows stations. It could be also helpfull for security audits. IT allows to: - Read Windows Event Log (with sorting, filtering) Not everything works yet ... working on it :) -
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ESC System Ctrl
Tools to help you control IT systems and escape their control over you
monitor - pings nodes, records response times, and alerts when unreachable checkinout - check in/out tracker for Helpdesk items logger - configuration change logger and notifier assets - asset manager (yet to be developed) projects - project tracker (yet to be developed) -
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Workstation HelpDesk
HelpDesk for Customer Relation Management on single workstation.
The program has been developed under Delphi XE5, for Windows XP, 7. It's intended as a single workstation support to follow up customer relations. Allows short notes of customer requests. Status of request. Additional memo and email sending by default Client. Search by filtering. Issue of tickets for scheduled followup. Tag system -
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Cory Support
Cory Support is a PHP application submit support tickets and staff
Cory Support is a PHP application that runs on PHP and MySQL database. It allows you to setup a web based ticket support system (helpdesk) for your website. Once the Help Desk Software is installed your customers will be able to submit support tickets and staff will have an easy-to-use web interface to manage customer support requests. -
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PEBDesk
A Helpdesk Ticketing and Asset Management System
PEBDesk is a light-weight, easily-installable PHP application that IT departments can use to manage trouble tickets and network devices. It is not, as of yet, intended as a public help desk system, but is rather to be used internally by the IT department. -
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GLPI Helpdeskrating
Helpdeskrating is a GLPI Plugin, to rate assistance work
Helpdeskrating is a Plugin for GLPI http://www.glpi-project.org extending the helpdesk tickets with a new tab. Here the work of the technician can be rated in 4 different categories (overall, sollution, technician, time) with points from 1 to 6, where 1 is best and 6 is worst. In turn the technician can also rate the requester's communication, input and collaboration, also with points from 1 to 6. Additional to that the requester and the technician have the possibillity to add... -
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Outlook Sync
Outlook Sync allow MS Outlook to WebService synchronization.
Outlook Sync is great utility that allows to synchronize your Microsoft Outlook emails with any external application. You can install and configure web-service that will receive your emails from Outlook and store them into your selected location. This can be any CRM, CMS, database, text files, etc. So you can synchronize your e-mails with any application that you want. Synchronization can be done on manual or automated basis. You can check a log of synced mails to know when they was... -
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CRM für Kleinbüro und Heimbüro mit Schwerpunkt auf Verwaltung von Personenprofilen. Geeignet sowohl private Arbeitsvermittler und Arbeitslosen-Initativen, als auch für Fundraising, Wohnungsmarkt, HelpDesk/Hotline und mehr... Wichtige Mitteilung: An diesem Projekt arbeiten wir seit 2010 nicht mehr. Support-Anfragen werden nicht mehr beantwortet.
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CETA Support
Customised helpdesk and issue tracking system
A custom helpdesk and tracking system for use with multiple paying clients and multiple developers and support assistants. We have always had issues with using multiple systems for our client-facing helpdesk and our development tracking databases. We have decided to spend some time developing something that suits our needs more specifically, and we are open-sourcing the project so that others may benefit if they find it useful.