Danilo Parada

Added the file to configure the email

Hi javer, thanks to reply my question .... The email associated is correct but, i have a new problem ... * i configure config-itop "* in different ways ... in * User Request's Notification TAB * the messages appear to Pending but, i wait 30 minutes and nothing , configure the cron.php to reply at 2 minutes and reply the example but nothing happend there .... I have doubts with an announcement: Error: Connection could not be established with host SMTP.office365.com [# 0] i try anything but ... the...

Hi pierre, i solve this problem and i post the answer : https://sourceforge.net/p/itop/discussion/922360/thread/3be88d5a97/?limit=100#94a7

Hi javer Garces, i probe your option but, the email don't have sent with the person to create a ticket.... :( ... any ideas ???? i probe: 1. SELECT Contact WHERE id = :this->caller_id 2. SELECT Person WHERE id = :this->caller_id and nothing happend.... i probe the 2 opcion with Trigger (when updated from the portal) and Trigger (on object creation) and nothing happened :( Please, can you help me ?

Hola javier, muchas gracias por tu ayuda, queria preguntarte por lo siguiente: https://sourceforge.net/p/itop/discussion/922360/thread/dde3ba6352/?limit=100#3538 o por este ticket https://sourceforge.net/p/itop/discussion/1113906/thread/8dbc6d2aab/?limit=100#9506 muchas gracias por tu ayuda y tus conocimientos

Error loading module "Monitor-module": /itop_design/classes/class[Monitor] at line 4: parent class 'PhysicalDevice' could not be found - Loaded modules: dictionaries,core,application,Monitor-module. anybody can helpme ??? i follow step by step this https://www.itophub.io/wiki/page?id=2_2_0%3Acustomization%3Aadd-class-sample but.... this error is occurr when i try to install the new extension

Hi everyone, i try to create a trigger to send the information include in the ticket at the person who create the ticket but, i cant !!!!!! i lost in OQL..... please, anybody help me with this please

Hi everyone.... i downloaded the example class monitor (https://www.itophub.io/wiki/page?id=2_2_0%3Acustomization%3Aadd-class-sample) but, when i try to access to itop from external link (not localhost) all css its not charge.... i try to edited the class monitor but, i can't find any reference to modify the css in all itop, other rare thing is, mi itop is ubicated in http://181.49.xxx.xxx when i close the session the itop is redirect to localhost. i'm creating the class monitor from the beginning,...