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APCu is overcomplicated, and almost in beta for our php version, so I modified the cron that were usually lauch in root, with www-data. I flush the cache and I succeed to install the extention ! Thank you. I will try to complete the installation with the cron.distrib into cron.params, it's not clear for me for the moment.

Thank for your answer, but I don't know what is Rorcha, have you a link or a documentation about this ? I have found nothing on the Internet.

I manualy flush the cache, but when I launch the installation through the itop hub interface, it regenerates the cache v_v .. neverending story.

Hello everyone ! I'm using the extension « Email Reply » and it works for all tickets type User Request, but for tickets type Incident, I don't have the check "Send the reply by mail" available in the form, is it normal ? If anyone can help me, I will be very grateful ! Thank you. My iTop configuration iTop version 2.3.4-3302 du 2017-04-14 19:00:51 Modèle de données: 2.3.0 MySQL: 10.1.26-MariaDB-0+deb9u1 PHP: 7.0.19-1 · External user authentication (2.2.0) · User authentication based on LDAP (2.2.0)...

Ok I found a solution, but I don't understand why it happens.. So you have to modify the /conf/production/config-itop.php file and change the 'app_root_url' => 'http://your_server/itop/web/'. And after reloading it's working again !

Hello everyone, We are currently testing iTop. All was fine until I install an extension for ticket creation from email (https://wiki.openitop.org/doku.php?id=extensions:ticket-from-email-v3) I succeed to install the extension without error but now, I have lost all my CSS/layout :(. My iTop version is 2.3.4. Please help me to restore the layout, it's unusable without the layout ! Thank you Regards

To complete my previous post. I forgot to precise I installed another itop instance (Debian 8 + apache2+ php5.5) and copy the folders /itop/web/conf/production/config-itop.php and /itop/web/env-production/. to the the new serveur. Without this copy I wasn't unable to launch a complete install.. Enjoy !

I finally find the error. If it can help someone too. It was about a php param, ie : In php.ini I haven't remplace ";set cgi.fix_pathinfo=1" by "set cgi.fix_pathinfo=0" . Now I can finish the installation and access without any problem. Next step for me is the LDAP configuration ..