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Hello Franco, could you please detail your issue? how do you use the unattended CLI? what is the XML provided? what is the output of this script? BR, Olivier

Hi Pascal Thank you for your great feedback. I was glad to discuss with your today at RIC... Regarding your issue we did not encounter it. do not hesitate to detail it. or contribute. here the github URL: https://github.com/Combodo/combodo-monitoring BR Olivier

Hi LexioJ, "Nevertheless I needed a way to verify a users iTop identity, therefore I have built https://github.com/LexioJ/itop-portal-personal-tokens to enable creating Personal Tokens to prove identity even if they cannot be used directly due to the restrictions outlined here" Do you mean your users are in nextcloud and do some basic synchronization between the 2 systems? what if you use some sort of SSO between iTop and Nextcloud? we already have such mecanism with Keycloak for instance. before...

Hi, yes that could make sense to adapt mysqldump calls in case db_tls.enabled is set to no. we could either add --ssl-mode option to the CLI. or complete temporary .cnf configuration (built on the fly/removed afterwhile). cf backup.class.inc.php // Store the password into a temporary file to avoid mysql complaint $sMySQLDumpCnfFile = tempnam(SetupUtils::GetTmpDir(), 'itop-mysqldump-'); $sMySQLDumpCnf = <<<EOF [mysqldump] password=$sPwd EOF; touch($sMySQLDumpCnfFile); chmod($sMySQLDumpCnfFile, 0600);...

Hello Guillaume, please try manual upgrade procedure. there seem to be an issue on core upgrade tool that we will fix. https://www.itophub.io/wiki/page?id=3_2_0:install:upgrading_itop#manually Best regards Olivier

by run.php I meant exec.php

from what I saw testconnection.php showed URL/credendials are properly configured. you do NOT have any issue calling iTop REST API. no authentication issue nor network one. sorry if it is not clear. we may have to re-work the testconnection.php script output and enhance its wiki doc... can you call run.php again and give us detailed feedback please? Regards Olivier

ok sorry i misread whole message. if i understand correctly you had first connection to iTop issues. then you fixed them as testconnection seems to work calling REST API. right? could you detail what is your current issue now regarding LDAP? what command is called? what are the logs or symptoms? apart from that do you have deadlines? you said this is a production issue and there may be a hurry to fix your issue. why don't you contact our support and get few credits to fix your issue? FYI Combodo...