Nick Evans

Hi there! I have JobScheduler + JOC already set up on one server (let's call it server A). It's all running great with no issues. I've also installed the master software on another server (server B) and specified server A as the supervisor. I see server B appear on JOC as unreachable and I noticed that it's attempting to connect via the hostname of server B rather than the FQDN. I set the FQDN in the ip_address config attribute on server B, then restarted JobScheduler, but this did not work. I can...

Hi there! I'm running into a weird situation regarding multiple people using JOE to work on different jobs and I would like to know if there's a remedy for this. Say that User A is working on Job 1 (using JOE on their own machine) and User B is working on Job 2 (using JOE on a different machine than User A). Both jobs exist in the same live folder. User A saves their progress on Job 1, then checks JOC and sees that new configuration successfully saved. A short while later, User B saves their progress...

Hi there! I'm running into an issue where when I try to use SFTP in JOE to connect to the live folder with a passphrase-protected private key, I receive this error message upon clicking "Connect": error while connecting: com.sos.JSHelper.Exceptions.JobSchedulerException: (<username masked>@<hostname masked>:22) com.jcraft.jsch.JSchException - USERAUTH fail (USERAUTH fail) Here's some relevant information: JOE version 1.12.7 installed JOE running on a Windows 7 PC Trying to connect to a JobScheduler...