Marah Alh

Hi everyone, I'm working with iTop 3.1.1 and I'm trying to create a read-only Administrator profile. The requirement is to allow a user to: View everything available in the back office (same visibility as the built-in Administrator profile). Be unable to create, modify, delete, or execute any state transitions. I'm wondering whether this is achievable without modifying the iTop core. Has anyone implemented such a profile successfully? Is there a supported or recommended approach to provide full Administrator...

Hi everyone, I'm working with iTop 3.1.1 and I'm trying to create a read-only Administrator profile. The requirement is to allow a user (CEO) to: View everything available in the back office (same visibility as the built-in Administrator profile). Be unable to create, modify, delete, or execute any state transitions. I'm wondering whether this is achievable without modifying the iTop core. Has anyone implemented such a profile successfully? Is there a supported or recommended approach to provide...

Hello dears, I am seeing a synchronization inconsistency in iTop across multiple CI classes. For example, for Monitor: "synchro_data_monitor": 2500 rows "monitor": 2500 rows All objects appear correctly in the UI and are marked as Synchronized But "priv_sync_replica" has no entries for Monitor The same pattern appears for other CI classes as well. At the same time: "priv_sync_replica" is not empty overall (~46,000 rows), but it does not include all synchronized CI classes. So my concern is: Is it...

Hi, When I call the iTop REST API using username/password authentication, it seems to trigger PHP session handling (session_start) and session locking (via memcached), which causes contention under high concurrency. Is there any way to use the iTop REST API in a fully stateless mode (without PHP sessions / session locking), for example using token-based authentication or another supported method? Thanks.

dear, How did you solve your problem?

Please, any help ?

Hello Dears, please your support for below: I sync LDAP users to iTop every 24 hours using the following command: php -q synchro_import.php --auth_user="admin" --auth_pwd="admin" --data_source_id=1 --csvfile="Persons.csv" I want to delete each person who is not present in the last sync. I tried to use the "Deletion rules", but nothing works. Both the replica and the person remain in iTop. Here are the configurations I have tried: First attempt: Users allowed: Administrators only Full load interval:...

I sync LDAP users to iTop every 24 hours using the following command: php -q synchro_import.php --auth_user="admin" --auth_pwd="admin" --data_source_id=1 --csvfile="Persons.csv" I want to delete each person who is not present in the last sync. I tried to use the "Deletion rules", but nothing works. Both the replica and the person remain in iTop. Here are the configurations I have tried: First attempt: Users allowed: Administrators only Full load interval: 2min 0s Delete Policy: Delete Update rules:...