Johan THOMAS

Hi @Xtophe38 thanks for your response and your help ! will try it when available :)

Hello i'm trying to update my itop instance to 3.3.0, so i need to remove "itop portal new look for 3.2 LTS" I have removed the extension but now i have an error for enhanced portal for TeemIP Warning: The following modules have unmet dependencies: Enhanced Portal for TeemIp (teemip-portal/3.2.0): ✅ itop-portal-base/3.2.0 ❌ itop-portal-new-look-for-3.2-lts/1.0.0 What is the recommended way to update with teemip extension ? Thanks !

Hello i'm trying to update my itop instance to 3.3.0, so i need to remove "itop portal new look for 3.2 LTS" I have removed the extension but now i have an error for enhanced portal for TeemIP Warning: The following modules have unmet dependencies: Enhanced Portal for TeemIp (teemip-portal/3.2.0): ✅ itop-portal-base/3.2.0 ❌ itop-portal-new-look-for-3.2-lts/1.0.0 What can i do ? Thanks !

Hi thanks for this! is it still necessary in 2026 or this option is possible in itop last version without extension ?

Hi, thanks for this! is it still necessary in 2026 or this option is possible in itop last version without extension ?

thanks @Stephen I have installed the extension on itop-3.2.1 and after i upgraded to 3.2.2 but still the same error ho sorry i found my mistake !! i download the extension and unzip it, it has the version inside the directory name so i have .../env-production/itop-portal-new-look-for-3.2-lts-1.0.1 and it ask for a directory without the version ! correcting this and it works, sorry for this !

Hello, i have installed the extension Portal new look for 3.2 LTS (version 1.0.1) since i can't use anymore the portal it works for cmdb but not the portal i have an error The server returned a "500 Internal Server Error". in error log i see : 2026-03-05 16:27:36 | Error | 1 | Unable to find template "itop-portal-new-look-for-3.2-lts/templates/helpers/loader.html.twig" (looked into: /var/www/html/cmdb/web-test/env-production) in "itop-portal-base/portal/templates/layout.html.twig" at line 370. |...

Hello Christophe, for this point some precisions we can add a WAN link to a contract we cannod add a contract to WAN Link This is a little confusing and complex because after adding the WAN link to a contract we did not see inside the WAN Linkt that it is linked to a contract We have a lot of WAN Links and when we have a problem we search on the CMDB in the menu WAN Links, it is better than searching inside a lot of contracts Thanks again !