jfonlupt

hello, I want to make an OQL query wich will test if an Attribute String 's field is empty or not. Can you help me on this ? Regards,

Hello everybody, I wanna try to make an extension whitch is change the color of a ticket (like TTR or TTO) but when a portal user upodating tickets. Did someone aldready did that ? Regards Julien

Hi Guillaume, So what can i do to set this field read-only and also set it with the organization based on service and customer contract ?

Ok, so i've set the field that way: I've had this: data-field-flags="read_only" And now the field is set to the parent Organization. Can you explain me why ? I've tried to debug but i can't see an OQL Request in logs now.

Ok, so i've set the field that way: I've had this: data-field-flags="read_only" And now the field is set to the prent Organization. Can you explain me why ? I've tried to debug but i can't see an OQL Request in logs now.

Ok, so i've set the field that way: And now the field is set to the prent Organization. Can you explain me why ? I've tried to debug but i can't see an OQL Request in logs now.

My OQL Request is good but by defaut it's undefinied : 2020-04-16 13:16:54 | Info | Form field #org_id OQL query: SELECT o FROM Organization AS o JOIN Organization AS root ON o.parent_id BELOW root.id JOIN CustomerContract AS cc ON cc.org_id = o.id JOIN lnkCustomerContractToService AS lcc ON lcc.customercontract_id = cc.id JOIN Service AS s ON lcc.service_id = s.id WHERE ((s.id = 1196) AND (root.id = 433))

No, that's the point i don't want the org_id, used to create the ticket, to be baszed on current contact org_id.