hub214

it works! 'itop-attachments' => array ( 'allowed_classes' => array ( 0 => 'Ticket', ), 'readonly_states' => array( 'all' => array( 'Incident' => array('assigned', 'resolved', 'closed', 'pending,), ), ), 'position' => 'relations', 'preview_max_width' => 290, ),

it works! 'itop-attachments' => array ( 'allowed_classes' => array ( 0 => 'Ticket', ), 'readonly_states' => array( 'all' => array( '~~~**Incident**~~~' => array('assigned', 'resolved', 'closed', 'pending,), ), ), 'position' => 'relations', 'preview_max_width' => 290, ),

it works! 'itop-attachments' => array ( 'allowed_classes' => array ( 0 => 'Ticket', ), 'readonly_states' => array( 'all' => array( 'Incident' => array('assigned', 'resolved', 'closed', 'pending,), ), ), 'position' => 'relations', 'preview_max_width' => 290, ),

it works! 'itop-attachments' => array ( 'allowed_classes' => array ( 0 => 'Ticket', ), 'readonly_states' => array( 'all' => array( '**Incident**' => array('assigned', 'resolved', 'closed', 'pending,), ), ), 'position' => 'relations', 'preview_max_width' => 290, ),

it works! 'itop-attachments' => array ( 'allowed_classes' => array ( 0 => 'Ticket', ), 'readonly_states' => array( 'all' => array( '**Incident**' => array('assigned', 'resolved', 'closed', 'pending,), ), ), 'position' => 'relations', 'preview_max_width' => 290, ),

it works! 'itop-attachments' => array ( 'allowed_classes' => array ( 0 => 'Ticket', ), 'readonly_states' => array( 'all' => array( '**Incident**' => array('assigned', 'resolved', 'closed', 'pending,), ), ), 'position' => 'relations', 'preview_max_width' => 290, ),

Hi, I tested with different versions and I get the same result. did you have time to check? Thank you!

Hi, When an attachment is added to a ticket, an email is sent but the attachment is not added to the mail. how to remedy this?! if I look at EventNotificationEmail, the location "attachments" is however present but empty thank you