User Activity

  • Posted a comment on ticket #2107 on iTop - IT Service Management & CMDB

    Note that you just need to change 1 line of code in the plugin (see initial report) and everything works flawlessly, this is perhaps even less effort (and no dependencies).

  • Posted a comment on discussion General Discussion on iTop - IT Service Management & CMDB

    Thanks for your swift and helpful response. I've successfully disabled the components on our iTop test instance. Note that deleting the corresponding values from table priv_module_install has no impact - the checkboxes are still disabled during setup and the component remains enabled - instead, the table priv_extension_install is supposed to be used. There also seems to be a difference in naming in both tables: priv_module_install: itop-change-mgmt itop-knownerror-mgmt itop-problem-mgmt priv_extension_install:...

  • Posted a comment on discussion General Discussion on iTop - IT Service Management & CMDB

    Hello, We would like to disable some extensions / iTop components that were enabled in the past but never used. In the FAQ at https://www.itophub.io/wiki/page?id=itop_hub%3Afrequently-asked-questions#how_do_i_remove_an_extension I found "How do I remove an extension?" But: Step 1, The folder "data/production-modules" does not exist, I guess this referencing an old iTop version? Step 3 ,"Cleaning the database (schema and data) from the alterations provided by the removed extension." is really too...

  • Created ticket #2107 on iTop - IT Service Management & CMDB

    Tenant should be configurable when using OAuth2

  • Posted a comment on ticket #1921 on iTop - IT Service Management & CMDB

    If any of the iTop devs is reading this, somewhere in the view you have written (or have generated) : `SoftwareLicence_softwarelicence_id_Licence`.`end_date` is null = 0 This works fine under MariaDB 10.3.25: # mysql -V mysql Ver 15.1 Distrib 10.3.25-MariaDB, for debian-linux-gnu (x86_64) using readline 5.2 MariaDB [(none)]> select (null is null = 0); +--------------------+ | (null is null = 0) | +--------------------+ | 0 | +--------------------+ But not under 10.3.27: # mysql -V mysql Ver 15.1...

  • Posted a comment on ticket #1921 on iTop - IT Service Management & CMDB

    Same issue just popped up here as well. Issue is caused by MariaDB upgrade (on Debian) from "1:10.3.25-0+deb10u1" to "1:10.3.27-0+deb10u1". I've used following command to downgrade MariaDB # apt-get install mariadb-common=1:10.3.25-0+deb10u1 mariadb-client-10.3=1:10.3.25-0+deb10u1 mariadb-client-core-10.3=1:10.3.25-0+deb10u1 mariadb-server-10.3=1:10.3.25-0+deb10u1 mariadb-server-core-10.3=1:10.3.25-0+deb10u1 mariadb-server=1:10.3.25-0+deb10u1 After that backup / views seems to work ok again. Disclaimer:...

  • Posted a comment on ticket #1388 on iTop - IT Service Management & CMDB

    We're still on 2.1.0. It looks in any case some character encoding issue and it's...

  • Created ticket #1388 on iTop - IT Service Management & CMDB

    Unicode characters break iTop public/private log updates

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glorang
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