Thanks for the recommendation Simon and we'll use this in the future. The problem was solved BTW by updating the scale head firmware.
Command Line: sendquit v. other parameters for new RS232 device
Thanks Simon - this is exactly the what we were looking for and your help was apprciated.
Hello Simon, It does eventually close and create the output file, and we isolated the delays to 20 second timeouts where RealTerm is trying to reach nb-96-126-99.234.fremont.nodebalancer.linode.com over https. Perhaps this is the user feedback mechanism? Thanks, Eric
capture file remains open on sendquit command line.