User Activity

  • Posted a comment on discussion Installing and using iTop on iTop - IT Service Management & CMDB

    $oTransport = Swift_MailTransport::newInstance(' '); I tried that it did not work either...stiil "no recpient I know the queeries it is just not sending the notification email

  • Modified a comment on discussion Customizing iTop on iTop - IT Service Management & CMDB

    Hi,see attached I am getting a little further in troubleshooting this this problem. "no recipient"

  • Posted a comment on discussion Customizing iTop on iTop - IT Service Management & CMDB

    see attached I am getting a little further in this problem.

  • Modified a comment on discussion Customizing iTop on iTop - IT Service Management & CMDB

    All my queries in Filters and Trigers work that just do not email out the Change management Request when assigned. The php email test works. https://wiki.openitop.org/doku.php?id=2_3_0:admin:notifications-step-by-step Any ideas? Thanks Jeff ===== begin ===== iTopVersion: 2.3.3 iTopBuild: 3159 iTopBuildDate: 2016-12-22 17:35:48 DataModelVersion: 2.3.0 MySQLVersion: 5.5.52-MariaDB PHPVersion: 5.4.16 OSVersion: Linux WebServerVersion: Apache/2.4.6 (CentOS) PHP/5.4.16 PHPModules: Core, date, ereg, libxml,...

  • Modified a comment on discussion Customizing iTop on iTop - IT Service Management & CMDB

    All my queries in Filters and Trigers work that just do not email out the Change management Request when assigned. The php email test works. I also just noticed from this link that the "State" is not even an option to select. see attached https://wiki.openitop.org/doku.php?id=2_3_0:admin:notifications-step-by-step Any ideas? Thanks Jeff ===== begin ===== iTopVersion: 2.3.3 iTopBuild: 3159 iTopBuildDate: 2016-12-22 17:35:48 DataModelVersion: 2.3.0 MySQLVersion: 5.5.52-MariaDB PHPVersion: 5.4.16 OSVersion:...

  • Modified a comment on discussion Customizing iTop on iTop - IT Service Management & CMDB

    All my queries in Filters and Trigers work that just do not email out the Change management Request when assigned. The php email test works. Any ideas? Thanks Jeff ===== begin ===== iTopVersion: 2.3.3 iTopBuild: 3159 iTopBuildDate: 2016-12-22 17:35:48 DataModelVersion: 2.3.0 MySQLVersion: 5.5.52-MariaDB PHPVersion: 5.4.16 OSVersion: Linux WebServerVersion: Apache/2.4.6 (CentOS) PHP/5.4.16 PHPModules: Core, date, ereg, libxml, openssl, pcre, zlib, bz2, calendar, ctype, hash, filter, ftp, gettext,...

  • Posted a comment on discussion Customizing iTop on iTop - IT Service Management & CMDB

    All my queries in Filters and Trigers work that just do not email out the Change management Request when assigned. The php email test works. Any ideas? Thanks Jeff

  • Posted a comment on discussion Customizing iTop on iTop - IT Service Management & CMDB

    https://wiki.openitop.org/doku.php?id=2_0_2:admin:notifications-step-by-step Can this be applied to Change Management cycle? I understand this for tickets but what if you are just using iTop for Change Management? What "Status" items apply? Can we get notifications using Change Management only or do we have to incorporarte the HelpDesk ticket system as well? Thanks

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drumdudesan
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