ADRIEN M

in fact, the ticket url value takes n-3

since the update to 3.0

Do you know if we can restart the incidents at a new starting number?

Hello, Since a backup recharge, we have a problem with the numbering of our incidents/requests During creation, the ticket takes the correct number but when assigned, the notifications sent are always on a number n+3 I submit a document as an attachment Merci pour votre aide précieuse Adrien M