[Stendhal Trading] No response to 'trade'

I'm a new user and i'm told it's a trading centre but he doesn't respond to trade/offer (these are both keywords for sellers/buyers)

[22:49] <Harold> Welcome to Semos trading center. How can I help you?

[22:49] <kymara> trade

[22:49] <kymara> help

He needs to respond to trade with some limited information maybe prompting to ask for #help to get more details