Best Voice Bot Platforms for Amazon Connect
View:
Compare the Top Voice Bot Platforms that integrate with Amazon Connect as of November 2025
Sort By:
This a list of Voice Bot platforms that integrate with Amazon Connect. Use the filters on the left to add additional filters for products that have integrations with Amazon Connect. View the products that work with Amazon Connect in the table below.
What are Voice Bot Platforms for Amazon Connect?
Voice bot platforms are software tools that enable the creation and deployment of automated voice-based interactions with users through natural language processing (NLP) and speech recognition technology. These platforms allow businesses to build, train, and deploy voice bots (also known as voice assistants or conversational agents) for customer service, sales, or support functions. Voice bot platforms typically offer features such as speech-to-text conversion, context management, intent recognition, and integration with existing customer service or CRM systems. By leveraging these platforms, organizations can enhance customer experiences by providing efficient, 24/7 automated support, reducing wait times, and streamlining operations. Compare and read user reviews of the best Voice Bot platforms for Amazon Connect currently available using the table below. This list is updated regularly.
-
1
Cognigy.AI
NiCE Cognigy
NiCE Cognigy delivers AI that works – fast, human, and built for real-world scale. As part of NiCE, a global leader in customer experience technology, we combine Generative and Conversational AI with orchestration, tools, and enterprise integrations to power Agentic AI. The result? Smarter automation, better service, and instant resolution across every channel. NiCE Cognigy’s AI Agents Supercharge Your Customer Service -Industry-specific pre-trained AI Agents -Multilingual call and chat support (100+ languages) -Seamless integration with existing enterprise systems -Leverages memory and context for hyper-personalized interactions -Absorbs enterprise knowledge to accurately answer any customer query -Real-time assistance and actionable service insights for human agents Business Impact for our Customers: -30% CSAT improvement -70% AHT reduction -99.5% Faster response time -99% Routing accuracy -
2
Replicant
Replicant
With the world’s first autonomous contact center that brings always-on, elastic capacity to every customer experience with voice AI. Solve customer issues over the phone with flexible, natural-sounding AI-powered conversations that accurately recognize customer intent for fast resolutions. Answer every call immediately and eliminate hold times with 24/7 service available anytime, anywhere. Scale customer service up or down without ballooning costs, training new agents, offshoring, or planning for seasonal fluctuations. Dramatically reduce your customer service costs; only pay for what you use without committing to capacity. Measure overall customer satisfaction, track average handle time, and discover new trends like competitor mentions, defective products, and upsell opportunities to serve customers like never before. -
3
Automate365
gnani.ai
Gnani.ai's AI-powered virtual assistant is a robust, scalable platform designed to significantly enhance customer experience while reducing operational costs. The solution offers a low-code/no-code platform with over 100 pre-built workflows, allowing businesses to go live in less than a week. It supports 40+ languages, delivers zero wait times, and boasts a 70% reduction in operating expenses. The platform's advanced natural language understanding (NLU) capabilities enable it to handle multi-intent and multi-entity queries with over 90% accuracy. It also features continuous unsupervised learning, ensuring that the virtual assistant improves over time.
- Previous
- You're on page 1
- Next
