Compare the Top Unstructured Data Analysis Tools that integrate with Zendesk as of October 2025

This a list of Unstructured Data Analysis tools that integrate with Zendesk. Use the filters on the left to add additional filters for products that have integrations with Zendesk. View the products that work with Zendesk in the table below.

What are Unstructured Data Analysis Tools for Zendesk?

Unstructured data analysis tools help organizations process and extract insights from data that lacks a predefined format, such as text, images, and audio. Leveraging AI, machine learning, and natural language processing, these tools identify patterns, sentiments, and trends within vast amounts of raw information. They are widely used for tasks like sentiment analysis, document classification, and image recognition, enabling businesses to make data-driven decisions from complex, unstructured datasets. Unstructured data analysis tools can also be used to process unstructured data for use in LLM RAG. Compare and read user reviews of the best Unstructured Data Analysis tools for Zendesk currently available using the table below. This list is updated regularly.

  • 1
    Dovetail

    Dovetail

    Dovetail Research

    Dovetail is an AI-native customer intelligence platform that transforms customer conversations, documents, and surveys into actionable insights to drive better product decisions. It automatically analyzes call transcripts, survey responses, support tickets, and feedback to deliver fast, accurate reports that empower teams across product, marketing, sales, and customer experience. With integrations into Slack, Microsoft Teams, and popular tools like Notion and Zapier, Dovetail brings the voice of the customer directly to where teams work. The platform supports recruiting verified consumers and professionals for research, making customer feedback collection efficient and scalable. Trusted by Fortune 500 companies like Amazon, Deloitte, and Atlassian, Dovetail helps build a culture of customer-centricity through continuous insight sharing. Its AI-powered features reduce manual workload and accelerate understanding of user needs.
    Starting Price: $29/user/month
  • 2
    Dimension Labs

    Dimension Labs

    Dimension Labs

    Dimension Labs is a customer observability and language data infrastructure platform built to turn unstructured conversational data from sources like chat, email, voice, surveys, and social media into structured, analytics-ready insights. It eliminates the need for manual tagging by using AI-driven enrichment and dynamic labeling to surface evolving themes, customer sentiment, escalation causes, and feature requests. By unifying omni-channel inputs under a common model, the platform supports real-time dashboards, drill-downs, and context-aware analytics, letting teams explore root causes, monitor emerging trends, and connect conversation metrics with business outcomes. Dimension Labs integrates via APIs or one-click connectors with chat tools, CRMs, contact centers, surveys, and social platforms, allowing seamless ingestion from sources like Intercom, Twilio, Slack, and more.
  • 3
    Proofpoint Intelligent Classification and Protection
    Augment your cross-channel DLP with AI-powered classification. Proofpoint Intelligent Classification and Protection is an AI-powered approach to classifying your business-critical data. It recommends actions based on risk accelerating your enterprise DLP program. Our Intelligent Classification and Protection solution helps you understand your unstructured data in a fraction of the time required by legacy approaches. It categorizes a sample of your files using a pre-trained AI-model. And it does this across file repositories both in the cloud and on-premises. With our two-dimensional classification, you get the business context and confidentiality level you need to better protect your data in today’s hybrid world.
  • 4
    Commerce.AI

    Commerce.AI

    Commerce.AI

    Our systems intelligently gather a variety of high quality unstructured data streams across hundreds of sources, in the form of text, voice, images and videos. Our systems clean this data and are trained to extract signals across products, services, attributes, brands, sentiments, customers, markets, and trends. It gets synthesized and contextualized using our proprietary Deep Product Learning ® technology. Use our enterprise-grade integrations to ingest your private data. Assess and benchmark your view of your products and services with the competitive landscape. Our platform delivers powerful AI-driven actions where you need it - dashboard, APIs and integrations - and turn insights into action, across PIMs, CRMs, voice assistants, chatbots, and more.
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