Best SMS API Providers for Zendesk
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Compare the Top SMS API Providers that integrate with Zendesk as of October 2025
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This a list of SMS API providers that integrate with Zendesk. Use the filters on the left to add additional filters for products that have integrations with Zendesk. View the products that work with Zendesk in the table below.
What are SMS API Providers for Zendesk?
SMS API providers, also known as SMS gateway providers, offer technology that enables software applications to send, receive, and track Short Message Service (SMS) messages over an internet protocol. They provide a way for businesses to communicate with customers in real-time via text as an integrated part of their overall communication strategy. These services are often cost-effective and easy to integrate into existing systems. Additionally, providers typically offer support in the form of user guides and documentation. Compare and read user reviews of the best SMS API providers for Zendesk currently available using the table below. This list is updated regularly.
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1
Twilio Messaging
Twilio
The Twilio SMS API is a powerful tool that enables businesses to seamlessly integrate messaging capabilities into their applications, providing a direct and efficient communication channel with customers. With the ability to send and receive SMS messages globally, the API supports a wide range of use cases, from transactional alerts and appointment reminders to marketing campaigns and customer support. The API's robust features include message scheduling, delivery status tracking, and support for long messages, ensuring that businesses can tailor their messaging strategies to meet specific needs. Additionally, Twilio's SMS API is designed with scalability in mind, allowing businesses to handle high volumes of messages with ease. Its comprehensive documentation and developer-friendly interface make it easy to implement and customize, while Twilio's reliable infrastructure ensures high deliverability and performance.Starting Price: $0.0079 per message -
2
Twilio
Twilio
Twilio's SMS API empowers businesses to integrate robust messaging capabilities into their applications, enhancing customer communication and engagement. By leveraging Twilio's cloud-based API, companies can send and receive SMS messages globally, ensuring seamless interaction with customers. The SMS API offers a RESTful interface, allowing developers to easily integrate messaging functionalities using any programming language. Twilio provides Helper Libraries to simplify the process, enabling rapid development and deployment of messaging solutions. With Twilio's SMS API, businesses benefit from a pay-as-you-go pricing model, ensuring cost-effectiveness by charging only for messages sent and received. This flexibility allows companies to scale their messaging operations as needed, without incurring unnecessary costs.Starting Price: $0.0085 per min -
3
Textlocal
Textlocal
Increase sales and customer satisfaction with smarter SMS campaigns, instant OTPs, notifications, two-way interactions, and other award-winning bulk SMS services. Effortlessly personalize your bulk SMS with names or custom fields, compose in 20+ languages, schedule/stagger your sends, add opt-out path and more. Get best-in-class SMS delivery. Automate sending and receiving SMS from any website, CRM, or application. Access SMS APIs with sample codes in 10+ languages including PHP, Java, .NET & more. Easily insert images, videos, PDFs, spreadsheets & more as shortlinks in your bulk SMS campaigns and grab your customers’ attention. Convey more in 160 characters. Let your customers instantly reach you by just texting into your long codes and keywords. Set auto-replies or take the conversation forward on other channels. Measure campaign outreach and effectiveness with real-time SMS delivery reports, and granular click metrics for all weblinks and attachments sent as Textlocal short links.Starting Price: $3.88 per month -
4
Bird
Bird
Bird (formerly MessageBird) is the next-generation CRM for Marketing, Sales, and Payments, powering over 5 trillion annual messages across Email, SMS, and WhatsApp. Leading brands grow cost-efficiently with Bird through personalized interactions on Email, SMS, and WhatsApp. The world's most innovative companies build communication solutions using Bird's applications and APIs. Get started today and talk to your customers over any channel, for any use case, anywhere in the world. Marketing messages, push notifications, order updates, delivery alerts and more. Operational bottlenecks slowing your growth? Use automated conversations and workflows to collect critical information up front, reduce manual tasks, implement self-service flows, and route chats to the right agent. Get up and running in minutes on our reliable, auto-scaling APIs with extensive documentations, complete API references and intuitive SDKs.Starting Price: $45 per month -
5
klink.cloud
K-LINK
klink.cloud is a comprehensive omnichannel contact center platform that unifies all customer interactions across multiple channels, including voice, video, email, SMS, and social media. It features robust in-app voice and video calling capabilities, conversational AI and chatbots for automation, and virtual numbers from over 80 countries. The platform offers advanced CRM and ticket management systems, complete with help desk ticketing, team collaboration, and custom reporting. Its IVR and ACD systems ensure efficient call routing, while comprehensive call management tools provide real-time metrics and detailed performance reports. Seamless API integrations allow for easy synchronization with existing tools, enhancing the platform's flexibility and functionality. Enterprise-ready and scalable, klink.cloud is designed to streamline customer support operations, improve customer satisfaction, and deliver a seamless customer experience across all touchpoints.Starting Price: $14.99 -
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Burst SMS
Burst SMS
Send campaigns, schedule messages, or track analytics in real time with our online SMS service. Unlock a host of contact functions such as multiple list uploading options, integrated web forms, replies, global opt-out lists, segmentation, or staggered sending. Use keywords to trigger an inbound SMS campaign. Keywords may also include special UTF-8 characters from over 150 languages or 1,000+ emojis. Send SMS replies to an email or convert email responses to text messages. Conversations will also be sorted into individual email threads. This app is the fastest way to send a message. Bookmark the send SMS link to your browser bar and access it from any window without logging in. Choose a feature-rich SMS API that you can rely on. Get started with our extensive documentation, designed to help developers deploy quickly with a wide selection of HTTP callbacks. Deploy SMS fast with our quick start API docs.Starting Price: $5 per month -
7
Tall Bob
Tall Bob
Tall Bob is a mobile messaging/engagement platform focused on SMS, MMS, RCS, WhatsApp Business, and mobile landing pages, designed to maximise interaction, conversions, and insights. It offers a suite of products; SMS and MMS messaging; a web-portal for SMS, SMS and MMS gateway APIs; and mobile landing pages to build media-rich, interactive customer journeys. Tall Bob emphasises rich content and engagement tools, including video content, surveys, gamification, augmented reality, and catalogues, to make messages more compelling. It provides real-time analytics, dashboards, and reporting to show the performance of campaigns, detailed journey behaviour per recipient, enabling marketers to see which messages, content, and paths are working, and to segment, export, or feed data into third-party systems. The infrastructure promises reliable delivery, strong uptime, and robust local support, including account management and technical team assistance. -
8
Apidaze
Apidaze
Add real-time voice, video, messaging, and more into your VoIP, web, and mobile services. No CapEx. No contracts. Pay as you grow. 100% freedom to build what you want. Handle inbound or outbound calling seamlessly with Apidaze’s Voice APIs. There is no need for complex phone systems, or commitments with large carriers. Apidaze gives you access to phone numbers in more than 8,000 cities in 60 different countries. Create simple IVRs without the need for a phone system. Play a welcome message to the caller and route the call to different people depending on the caller’s input. With 6,000,000,000 SMS being sent each day in the US, SMS has quickly become an important communication medium to keep in touch with your customers. -
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Creating Customer Journeys Through Conversations. Engaging experiences that move with your customers. Loved by developers. Built for business. Vonage Communications APIs (formerly Nexmo) helps growing startups and agile enterprises enhance their customer experience and realize new business outcomes at scale. With our easy-to-use APIs, global platform, and expert support, you can abstract the complexity of communications and innovate faster. Reimagine voice interactions to redefine your customer experiences. Make each message count as an opportunity for your customers and your business. Enhance security and privacy—and create seamless login experiences. Build modern, high-quality voice applications in the cloud. Programmatically send and receive SMS in practically every country. Get real-time intelligence on any phone number in the world. Make and receive calls from the cloud with your existing VoIP infrastructure.
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