Best Returns Management Software - Page 2
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Compare the Top Returns Management Software as of July 2025 - Page 2
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1
PointNXT
AdaptNXT Technology Solutions Pvt. Limited
PointNXT is a cloud-based SaaS platform that provides a unified solution for multi-channel retail. With PointNXT, eCommerce sellers can manage their entire eCommerce operation from a single platform, streamlining processes, and enhancing the customer experience. The product offers a range of features including inventory management, order management and reporting, as well as integration with popular e-commerce platforms and marketplaces. PointNXT's user-friendly interface and advanced automation capabilities help retailers increase efficiency and drive growth, all while delivering a seamless shopping experience for customers across multiple channels. The following are the features sellers get: 1. Inventory Management 2. Shipping API Integration 3. ONDC Seller App 4. Free First 1000 Orders Processing 5. WhatsApp Shopping Bot To Clients 6. Multi Channel Retail Management 7. On-Demand E-Commerce Selling Report 8. Returns ManagementStarting Price: ₹4/Order, Free 1000 Orders -
2
ReturnZap
ReturnZap
ReturnZap powers advanced return and exchange functionality for Shopify merchants. Hundreds of Shopify sellers use ReturnZap to simplify and streamline their returns process. ReturnZap enables flexible returns policies and advanced automation logic through a beautiful, customizable returns portal. Shopify sellers love ReturnZap because it's a breeze to set up and very easy to use. ReturnZap gives you the tools you need to not only save time, but also to reduce refunds and boost the bottom line. Offer store credit in multiple forms, including native Shopify account credit, and offer exchanges for any product, at any price. ReturnZap has deep integrations into Shopify and has been awared "Built for Shopify" status, the highest level of recognition and achievement.Starting Price: $29.95/month -
3
SupplyAI Aspen
SupplyAI
Aspen enhances retailers' ability to service customers across multiple channels. Giving your customers a responsive experience has never been easier. Retailers can now provide best-in-class service while ensuring that operations run efficiently. Keep your brand experience consistent with custom branded returns portal that is intuitive and easy to use for all your customers across any device. Make reverse logistics deliver faster results. Complete the purchase experience loop by helping customers do an in-line exchange in an instant. Aspen makes it easy to turn reasonable returns into painless exchanges without losing any revenue in the process. Give your customers consistent brand experience with options to return at store. Improve in-store up-sell by empowering the store with intelligence about the customers on the products they expect to return and their history of preference. -
4
Optoro
Optoro
A Complete Returns Solution for Retailers and Brands. Easy for customers. Profitable for retailers. Better for the planet. From customer initiation to warehouse processing and resale, we offer a powerful solution for retailers and brands looking to improve outcomes across all points of the returns process. Drive greater customer loyalty and reduce churn with a personalized, fully-configurable online Returns Experience. Reduce costs by streamlining returns processing and routing with data-driven Returns Management. Unlock maximum value on returned items and minimize environmental impact by routing items to their best channel with best-in-class ReCommerce. -
5
Returnly
Returnly Technologies
The complete solution for online returns. All the products you need to create a smooth experience from beginning to end. Give customers a smooth return experience that automates the return and refund process altogether, so your team can focus on more valuable work. Allow customers to exchange for the right size or color from your in-stock inventory when making a return. We pay for the exchange on behalf of your customers so they can get the right item before returning the wrong one. Keep your customers in a fully branded order and return tracking experience with real-time updates and SMS alerts, putting customers' minds at ease and reducing WISMO calls to support. Measure customer satisfaction and gather feedback that can be used to build a better customer experience. Returnly captures how satisfied customers are with your return experience, and more importantly, feedback that explains why. -
6
Resku Returns
Inmar Intelligence
Whether your customers shop with you online or in store, we believe returns can be easier for your customers, more profitable for your business and better for the environment. With Inmar Intelligence your customers get an easy, convenient return experience every time, through our agreement with Happy Returns online returns & exchanges solution (ORES), with 2,700 locations within a 5-minute drive of 71% of Americans. Your business gets shipping and transportation savings, value-based return processing to maximize recovery, and new, actionable insight to better manage your business. Built on 40+ years’ expertise in retail returns management, Inmar’s proprietary platform gives you the power of Inmar Intelligence, whether you use it in our facilities or yours. Make online returns easy and convenient for your customers. Improve recovery with value-based return routing that starts at the point of return. -
7
Seel
Seel
Seel lets your customers add a 30-day refund option to their final sale items. If they return that order for any reason, Seel will pay the refund instead of you. When presented with the option, shoppers opt in Return Assurance 24% of the time. This is almost 8x higher than the industry average for B2C add ons. Peace of mind for shoppers translates to increased conversion rate for you. Our merchants see an average of 5% conversion lift after adding Return Assurance. -
8
Narvar
Narvar
Narvar is the #1 platform for intelligent personalization “beyond buy,” trusted by 1,500+ of the world’s most admired brands—including Sephora, Levi’s, Sonos, Warby Parker, and LVMH. Powered by IRIS™, Narvar leverages billions of data points to create seamless experiences that build trust, safeguard operations, and unlock sustainable growth. Recognized multiple times by Fast Company as one of the most innovative companies, Narvar is redefining the post-purchase journey—from returns and exchanges to tracking, notifications, and fraud prevention—simplifying the everyday lives of consumers while driving business success for retailers. -
9
Sway
Sway
We deliver same day, next day & more with industry-leading OTD, all for less than the cost of ground. A differentiated customer-focused shipping experience that drives loyalty, retains revenue and inspires repeat purchases. We deliver same day, next day & more with industry-leading OTD, all for less than the cost of ground. Box-less, label-less at-home pickups for your shoppers. Combine your deliveries and returns into one convenient trip for a magical customer experience. -
10
G2 Reverse Logistics
G2 Reverse Logistics
Our agile reverse logistics execution and analytics platform boosts customer experience, productivity, and efficiency to streamline operations and cut costs. An agile, data-driven platform leveraging machine learning to automate real-time decisions for optimal outcomes and maximum recovery. Driven by predictive analytics and real-time supply and demand signals, our ecommerce platform enables dynamic and unbiased channel selection (B2B or B2C) to achieve the highest recovery. By thoroughly analyzing products, labor and vendor return rules, market research, and sales demand, our reverse execution and analytics platform moves products to the secondary channel that makes the most sense. Recognizing all reverse logistics problems are not created equally. Our reverse execution and analytics platform provides flexibility and nimbleness to meet your specific challenges and reach common objectives. -
11
ZigZag
ZigZag Global
Through our intelligent returns platform and our global carrier network, we provide personalized returns solutions for your customers, using our vast experience and unrivaled customer service. We help retailers save the sale and boost your retention and loyalty with meaningful data insights, and better visibility that means smarter returns, for retailers, customers, and the planet. Cut costs and make a positive difference with ZigZag, our eco-friendly returns reduce carbon emissions and paper waste. Returns can eat into your profits, but with ZigZag, you can finally bite back. We make it easy to introduce paid returns and our fast service gets your products back on sale quickly. Maximize your revenue and minimize your costs with ZigZag. -
12
goTRG
goTRG
Returns management solutions for retailers and brands. RWMS offers all the capabilities of a traditional WMS and additional features specific to returns management, such as inspecting, data wiping, refurbishing, and more. Our connected suite of software-enabled returns management solutions guides products seamlessly from the point of return all the way to their successful resale. -
13
Blue Yonder Platform
Blue Yonder
Digitization has yielded insights for manufacturers and retailers to be more responsive to demand surges. To keep pace, supply chains must now become living, fluid ecosystems coordinated by central platforms. Synchronize solutions across planning, execution, labor, e-commerce and delivery to optimize your end-to-end business and workforce seamlessly with the Blue Yonder Platform. Leverage industry-leading artificial intelligence (AI) and machine learning (ML) capabilities, workflow-driven user experiences and real-time connections to help you better predict, prevent and resolve disruptions across your entire business. -
14
Two Boxes
Two Boxes
Make returns an asset, not a liability. Get more inventory back to stock, faster. Identify high-priority returns and improve customer service. Gain visibility into fraud, quality defects, and more. Integrate easily and start working with Two Boxes on the day that you sign. Process returns up to 2x faster. Digitize your brands' SOPs to cut down on training time and maximize visibility into performance data. Track 100% of the data you need to increase revenue and execution. Charge for value-added services accurately. Two Boxes will digitize your SOPs, integrate with your 3PL or warehouse team, and train staff on our return processing software. Gain visibility in return performance. Two Boxes integrates with your brand's return stack and shares return-level data in real-time. Train your warehouse associates on Two Boxes software within a day and empower them to process returns for any and all of your brands. -
15
Redo
Redo
Everything you should be doing, but all connected in a single platform. Say no more to managing multiple apps that don't play well together. Get a premium set of products and see the power of the single platform. Redo returns enables brands to offer a premium return service for their customers without eating into your bottom line. Eliminate costs, reduce operational burden, and minimize manual errors. Whether you offer free returns today or not, Redo enables you to offer a premium experience to your customers. Our flexible return engine allows you to fit any return policy into Redos flows. Fully customize your customer experience depending on the customer, implement smart flows, and incentivize exchanges and store credit. Give customers peace of mind with return coverage. When customers opt-in, Redo covers the return label. Our exchange-first experience ensures your customers will have no problem finding a variant or whole new item from your store. -
16
ReturnBear
ReturnBear
From pixels to parcels, brands trust ReturnBear to optimize the full lifecycle of their international ecommerce returns. Give customers a localized return experience while reducing logistics costs. Your cross-border shipping costs are expensive. Return fraud erodes your profits. Inefficient return processes tie up your inventory from future sales. Your customers want cheaper and more convenient return options. Long refund times frustrate them and risk their loyalty. Customer experience is key to growing your brand. Our software is deployed at local networks of drop-off points and hubs so that you can. Verify returns for risk-free refunds. Recover inventory and get it to your next local customer faster. Reduce shipping costs by consolidating returned products locally. Meet your customers where they are with package-free label-free drop-off and mail-in solutions. Enable fast customer refunds, exchanges, and store credit without waiting for international shipping. -
17
REVER
REVER
Unlock the power to sell more, efficiently and consciously. REVER is the post-sale solution that makes your business grow. Turn potential returns into opportunities for retention and upselling with REVER’s powerful exchange platform. Automate your returns process while unlocking new opportunities for re-engagement and upselling. Reduce costs and keep customers satisfied by streamlining your entire supply chain with REVER’s reliable logistics solutions. Power up your sales with actionable insights from AI-driven data analysis. REVER’s team works with you to create custom integrations that meet your business needs and fully optimize your returns process. REVER works with your existing tools, so you can get started immediately without changing your workflow. Get customers from return to repurchase faster with REVER’s intuitive returns platform. Designed to work smoothly with your existing workflow, REVER’s API supports all major ecommerce platforms. -
18
Appriss Engage
Appriss Retail
Safeguard your profits while giving each customer the experience they deserve. Appriss Engage gives retailers real-time protection by leveraging AI to deliver behavior-based recommendations that streamline returns, claims, and appeasements. Unlike other solutions, Appriss Engage uses data from all channels to provide an accurate recommendation on returns and claims. Wherever a consumer connects with a retailer, Appriss Retail is there to protect the transaction against fraud and abuse. Appriss Engage provides real-time recommendations to approve, warn, or deny returns. Engage helps reduce conflict from policy enforcement and bias in-store. It protects the return transaction against fraud and abuse while giving good customers the best possible experience. Fraudulent or abusive returners may also engage with a retailer’s website or call center. A good fraud mitigation strategy requires that all channels are protected. -
19
Blue Yonder Returns Management
Blue Yonder
Drive greater revenue from returns by providing an intuitive customer journey that automatically enables the right decision with every return. Blue Yonder's self-service returns initiation offers customers a convenient and uncomplicated way to initiate returns digitally, wherever they are. Blue Yonder’s Returns Orchestration gives you the data and tools you need to automate intelligent returns decisions. Blue Yonder’s Returns Processing empowers you to quickly and efficiently manage returns in warehouses and stores. Provide customers with a convenient returns process that delivers a more personalized experience, timely communications, and faster refunds. Use automated rules to ensure returns are managed and routed in the most efficient way to reduce costs and increase sustainability. Collect and analyze data throughout the returns process to gain insights into customer behavior and return reasons, enabling more informed business decisions. -
20
Swap
Swap Commerce
Swap Commerce offers a comprehensive, all-in-one platform designed to streamline global ecommerce operations. It provides businesses with tools for shipping, inventory management, returns, and compliance with international regulations. By integrating AI-powered insights, Swap helps companies optimize cross-border logistics, reduce operational costs, and enhance the customer experience. The platform offers features such as tax calculation, flexible shipping options, and real-time analytics, enabling businesses to scale internationally while managing complexity and ensuring a seamless user experience. -
21
Everest 7
Lynk Software
Everest by Lynk Software, Inc. is a leading cloud-based complaint management and quality assurance software solution that supports mid-size and large organizations across a variety of industries. Highly customizable and easy to use, Everest helps organizations improve their service quality and increase customer loyalty by ensuring that every concern or issue is managed and handled in an efficient and timely manner. Everest users receive queries and customer complaints through various channels that include phone, email, mobile app, remote call centers, and the company’s website. -
22
Sorted
Sorted
Sorted is a refreshingly agile and data-driven delivery experience platform powering checkouts, carrier management and post-purchase tracking around the world. Through partnerships with some of the biggest global carriers and customer-obsessed retailers and brands, Sorted transforms the delivery experience into a delight, for everyone who touches it. All your carrier services through one integration. Optimized parcel allocation for you. Better delivery choice for your customers. All your shipment tracking data in one place. Proactive updates for you. Branded communications for your customers. All your Shopify returns, refunds and exchanges are automated. Great value labels for you. Branded returns portal for your customers. An API-first philosophy for delivery experience. Or get up and running immediately with our Shopify returns app. Simple integration and access to the world’s best-performing carriers. -
23
Returngoods
Returngoods
With the advancing technology and the innovative means of marketing, manufacturing, and delivering goods globally, companies are expanding their business into previously unreachable markets. The advent of this explosion of commerce creates great opportunities to improve and streamline the process to support such growth in this new paradigm. Our solution is focused on improving the management of the reverse side of the Commerce and Supply Chain or Reverse Commerce Management - RCM. Built on Internet standard software, Returngoods was designed as a complete intuitive solution to help our customers address the challenges of managing the return process. From your customers down to your, suppliers, manufacturers, distributors, and outsource logistics companies, Returngoods improves the RCM interaction and communication.Starting Price: $29.99 per user per month -
24
Loop Returns
Loop Returns
Automate returns. Get your team's time back. Loop allows Shopify brands to automate the entire return process, even exchanges. A return doesn't need to be a refund. If your customer got the wrong product, make it easy to get the right one. Loop offers 4 ways to return: exchange, shop now, store credit, or refund. Imagine a customer needed to email you or fill in paperwork to make a purchase. Why make them do it to return? We've created a better way. Your team has plenty to worry about besides returns. Loop reduces the time spent per return and works into your existing Shopify workflow. -
25
parcelLab
parcelLab
parcelLab is the only truly global enterprise post-purchase software provider, enabling brands to increase top-line revenue, decrease operational cost and complexity, and optimize customer experience in an unprecedented way. Our award-winning post-purchase platform empowers brands to transform mundane operational touchpoints into the most differentiated and personalized experience, creating unique moments of pure joy for their customers. Trusted by over 800 brands including IKEA, Chico’s, H&M, and Yeti, we actively manage the post-purchase experience across 175 countries and track shipping data from more than 350 carriers worldwide. Find out more at parcelLab.com -
26
The Arrive Platform
Arrive Recommerce
Efficiently manage your non-new returns and earn revenue by launching resale with The Arrive Platform. We manage your non-salable returns by identifying, refurbishing, grading, and managing order fulfillment. Ultimately, helping you earn more revenue, convert more customers and launch a sustainable channel. We operate a network of secondary 3PL’s ready to ingest, refurbish, grade, list and fulfill your products. We craft a completely branded resale experience linked from your mainline ecommerce site. We provide you with a dedicated success team to regularly monitor and support your resale channel growth. We equip you with qualitative and quantitative insights to strategically scale your resale channel. -
27
Continuum B2B Returns
Continuum
Between PDF form fills, email exchanges, and manual keystrokes - the returns process in B2B wholesale, distribution, and manufacturing organizations has become unmanageable. Shipping docs are congested, give your shipping and receiving teams real-time information on what returns to be expected throughout the day. Customers can process returns on your website, on your app, or via a link you provide them. Real-time integrations will provide them with accurate pricing and historical purchase order data. The RMA is created in your ERP with business logic to apply accurate warehouse returns, freight costs, and restocking fees. The portal will provide real-time updates on return status to your customers, customer service, and warehouse teams. Your customer is delighted at the seamless process and status updates. -
28
Gofrugal ManageEasy
GOFRUGAL Technologies
A complete single and multi-location distribution management system. Lower your order processing and delivery costs by getting more orders per salesman with faster and more accurate order entry using our Ordering and Collection mobile app. Enjoy higher margins by having multiple price levels and discounts for specific customers, customer groups, and product categories and do multi formats, as well as multi-company invoicing with ease. Control credit limits and days effectively and have complete visibility using quality outstanding / collection reports in our state-of-the-art financial accounting module. Enhance customer relationships and make more profits simultaneously using distribution management software with diversified Offers and Schemes based on products, categories, customer type, and for selective batch or lot. Get complete control of your stocks, know what you are selling and what you are left with, know what to purchase and when to purchase using Automatic Reorder software.