Audience

Enterprises looking for Conversational AI solutions to elevate their customer and employee experiences

About Yellow.ai

Headquartered in San Mateo, Yellow.ai is a leading enterprise-grade Conversational AI Platform, enabling enterprises to unlock business potential at scale. The platform is trusted across 85+ countries by 1000+ enterprises, including Domino’s, Sephora, Hyundai, MG Motors, Biogen International, Edelweiss Broking, Siemens Limited, Food Panda, Zalora, Zenyum, JD.ID, Carrefour, Kuwait Food Company (Americana), Choithrams, Amouage Oman, Arabian Radio Network, Bharat Petroleum, Waste Connections US and Tata. Powered by Dynamic AI agents for enterprises, the company aims to deliver human-like interactions that boost customer satisfaction and increase employee engagement at scale, through its no-code/low-code platform. Recognised by Frost & Sullivan, Forrester, Gartner, IDC, and G2 as a leader, the company has raised more than $102M from blue-chip investors and has offices across six countries.

Integrations

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Company Information

Bitonic Technology Labs
Founded: 2016
San Mateo, California
yellow.ai/

Videos and Screen Captures

You Might Also Like
Achieve perfect load balancing with a flexible Open Source Load Balancer Icon
Achieve perfect load balancing with a flexible Open Source Load Balancer

Take advantage of Open Source Load Balancer to elevate your business security and IT infrastructure with a custom ADC Solution.

Boost application security and continuity with SKUDONET ADC, our Open Source Load Balancer, that maximizes IT infrastructure flexibility. Additionally, save up to $470 K per incident with AI and SKUDONET solutions, further enhancing your organization’s risk management and cost-efficiency strategies.

Product Details

Platforms Supported
SaaS
Training
Live Online
Webinars
In Person
Support
24/7 Live Support

Yellow.ai Frequently Asked Questions

Q: What kinds of users and organization types does Yellow.ai work with?
Q: What languages does Yellow.ai support in their product?
Q: What kind of support options does Yellow.ai offer?
Q: What other applications or services does Yellow.ai integrate with?
Q: What type of training does Yellow.ai provide?

Yellow.ai Product Features

Chatbot

Prediction
Machine Learning
Natural Language Processing
Context and Coherence
Payment Integration
Call to Action
Inline Media / Videos
Social Media Integration
Sentiment Analysis
Reporting / Analytics
Human Takeover
Ready-made Templates

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Sentiment Analysis
Speech Recognition
Speech Synthesis
Reusable Components
Virtual Assistant

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Survey Management
Customer Segmentation
Action Management
Feedback Management
Knowledge Management
Sentiment Analysis
Analytics
Dashboard
Multi-Channel Collection
Text Analysis
Trend Analysis

Customer Service

Live Chat
Appointment Management
Self Service Portal
Queue Management
Workflow Management
Surveys & Feedback
Knowledge Base
Alerts / Escalation
Performance Metrics
Call Center Management
Virtual Assistant
Social Media Integration
Email Management

Employee Engagement

Benchmarking
Feedback Management
Pulse Surveys
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Goal Management
Health & Wellness Programs
Performance Management

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Offline Form

Yellow.ai Additional Categories