Audience

Companies looking for a tool that scans and analyzes what customers are saying across popular channels, to uncover potential quality issues with their product, in real-time.

About unitQ

Keep your finger on the pulse of product quality. unitQ Monitor analyzes popular customer channels — including App Store reviews, Zendesk tickets, and social media — in over 100 languages to uncover potential issues with your product, in real time. Users are saying a lot about your product.unitQ Monitor helps you listen. Cross-channel monitoring unitQ Monitor scans and analyzes what customers are saying across popular channels, including the App Store, Zendesk, Reddit, Twitter, and more. Global feedback and insights Helpful insights aren’t limited to a single region, which is why we translate feedback from over 100 languages into English and monitor at a global scale. Identify actionable Quality Issues. We use machine learning to parse translated feedback and eliminate noise and false positives to surface Quality Issues that would otherwise stay buried. Real-time dashboards and reporting unitQ Monitor offers a dashboard that displays trending Quality Issues

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Pricing

Free Trial:
Free Trial available.

Integrations

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Company Information

unitQ
Founded: 2018
United States
www.unitq.com

Videos and Screen Captures

unitQ Screenshot 1
unitQ Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
Support
Online

unitQ Frequently Asked Questions

Q: What kinds of users and organization types does unitQ work with?
Q: What languages does unitQ support in their product?
Q: What kind of support options does unitQ offer?
Q: What other applications or services does unitQ integrate with?
Q: What type of training does unitQ provide?
Q: Does unitQ offer a free trial?

unitQ Product Features

Bug Tracking

Filtering
Workflow Management
Issue Tracking
Task Management
Backlog Management
Release Management
Ticket Management

Customer Experience

Analytics
Dashboard
Feedback Management
Multi-Channel Collection
Sentiment Analysis
Text Analysis
Action Management
Customer Segmentation
Knowledge Management
Survey Management
Trend Analysis

Reputation Management

Response Management
Review Generation
Sentiment Analysis
Social Media Monitoring
Campaign Management
Gamification
Review Monitoring
Social Media Metrics
White Label

Review Management

Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Sentiment Analysis
Campaign Management
Review Request
Social Sharing
White Label

unitQ Additional Categories