Audience
Small and medium-sized service businesses
About mHelpDesk
Built for service professionals, by service professionals, mHelpDesk helps modern service pros grow their business. A top-rated field service software, mHelpDesk offers a comprehensive set of automation tools that allows businesses to manage their field technicians more efficiently, book jobs, manage work orders, invoice clients, manage billing, and get paid faster.
Pricing
Starting Price:
$99.00/month
Free Version:
Free Version available.
Free Trial:
Free Trial available.
Integrations
Company Information
mHelpDesk
Founded: 2009
United States
www.mhelpdesk.com
Videos and Screen Captures
BlueFolder
Introducing BlueFolder – Your Ultimate Service Management Solution
Unlock the full potential of streamlined service management with BlueFolder, the comprehensive software designed to empower your business. Whether you're a field service provider, maintenance team, or IT support organization, BlueFolder is your go-to solution for optimizing workflows, enhancing customer satisfaction, and boosting efficiency.
Key Features:
Intuitive Work Order Management
Dispatch and Scheduling
Customer Relationship Management (CRM)
Mobile Accessibility
Billing, Invoicing, and Payments
Asset/Equipment and Contract Management
Customizable Reporting
Integration Capabilities
Choose BlueFolder and experience the transformation of your service management operations. Elevate customer satisfaction, increase efficiency, and drive success with the power of BlueFolder at your fingertips.
Learn more
ServiceWorks
One stop platform for everything needed to run, grow and transform a business.
Cloud Based SaaS Solutions for managing complete business operations.
Mobile App for Running Business on the Go on Android and iOS.
Integration with third party systems for payment, inventory and work order.
Why Choose Service Works?
1. Ease of Use: Designed for novice users in mind. Speed of completing transaction is key consideration.
2. Customizable: Every industry has different nuances. We customize to fit your business needs.
3. Low Subscription Fees: We offer lowest subscription for unlimited users without any contract.
4. Excellent Customer Service: ServiceWorks provide 5 star support from onboarding to integration
5. Offline Mobile App: Field jobs can't be dependent on network. The work is synced when network is available.
6. Continuous Integration: SW integrates with work order, payment and accounting system for seamless integration.
Learn more
Housecall Pro
Call today to start a free 14 day trial: 877-596-1349
Housecall Pro is a top-rated, all-in-one business solution that helps home service professionals work simpler and grow smarter. With easy-to-use digital tools for scheduling and dispatching jobs, managing payments, automating marketing efforts, and more, Housecall Pro helps Pros efficiently manage every aspect of their business all in one place.
This all-in-one tool allows professionals to offer their customers something their competitors are not able to. Housecall Pro allows businesses to move away from pen & paper to digital, streamlining their workflow and operations. Best of all, it's affordable and it even assists in helping small businesses transfer and import their existing client database with ease.
Learn more
Jonas Enterprise
Jonas Enterprise is an integrated construction and service management software for Mechanical & Specialty Contractors, including HVAC, electrical, and plumbing businesses.
That means we help you reduce errors between the field and back office, that ultimately help you be in a better state to reduce cost overruns, protect your profits, and enhance your cash flow.
Supported by 'The Jonas Cloud' hosting, and our Business Intelligence solution, we offer a fully integrated solution that with construction accounting, construction and service management, document management, purchase order and procurement, dispatch scheduler, inventory, equipment management, and more. Thus, enabling businesses to streamline operations to increase growth.
Learn more
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Product Details
Platforms Supported
SaaS
Android
iPhone
iPad
Training
Documentation
Webinars
Live Online
Support
Online
Phone Support
mHelpDesk Frequently Asked Questions
mHelpDesk Product Features
Business Management
Billing & Invoicing
Employee Management
Financial Management
Inventory Management
Time & Expense Tracking
CRM
Marketing Management
Order Management
Point of Sale (POS)
Project Management
Purchasing
Scheduling
Training Management
Vendor Management
Cleaning Services
Billing & Invoicing
Client Management
Dispatch Management
Job Management
Mobile Access
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Service History Tracking
Work Order Management
Inventory Control
Payroll Management
Contractor Management
Task Management
Work Hour Tracking
Contractor Database
Insurance Tracking
License Tracking
Permit Tracking
Skills & Competencies
Equipment Maintenance
Customer Database
Dispatch Management
Equipment Tracking
Inventory Control
Job Management
Maintenance Scheduling
Warranty Tracking
Work Order Management
Field Service Management
Billing & Invoicing
Contact Database
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
Contract Management
HVAC
Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management
IT Service
Contract Management
IT Asset Management
Incident Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management
Knowledge Management
Landscape Management
Billing & Invoicing
Customer Database
Dispatch Management
Groundskeeping
Inventory Control
Irrigation Tracking
Job Management
Landscape Design
Mobile Access
Quotes / Estimates
Routing
Scheduling & Appointments
Work Order Management
Contract Management
Payroll Management
Plant Database
Maintenance Management
Asset Tracking
Billing & Invoicing
Calibration Management
Dispatch Management
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Scheduling
Service History Tracking
Technician Management
Work Order Management
Purchasing
Oil and Gas
Equipment Management
Inventory Management
Scheduling
Work Order Management
Compliance Management
Job Costing
Logistics Management
Maintenance Management
Material Management
Project Management
Resource Management
Plumbing
Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management
Scheduling
Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Management
Employee Scheduling
Facility Scheduling
Group Scheduling
Multi-Location
Online Scheduling
Payment Processing
Real-time Scheduling
Reservations
Room Booking Management
Class Scheduling
Interview Scheduling
Meeting Room Booking
Resource Scheduling
Security System Installer
Billing & Invoicing
Customer Management
Inventory Management
Job Costing
Lead Management
Quotes / Estimates
Scheduling
Work Order Management
Document Imaging
Service Dispatch
Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management
Work Order
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management
Contract Management
mHelpDesk Reviews
Write a Review-
Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Average Field Service Management Software" Posted 2021-07-22
Pros: The price is good. Also, it's nice to have a software that can do scheduling and invoicing, as well as send estimates.
Cons: The company claims it is very customizable, but we did not find the customizable features very helpful. Its customizable, but only in their contained boundaries, and it wasn't what we were needing. We've had consistent issues with our sales tax rates syncing with QB, and it has caused a lot of problems and wasted time. It's also not very user friendly, and the customer service isn't great.
Overall: Overall, I wouldn't recommend mHelpDesk. It's a big jump to move to a new software platform, because once you do, you feel stuck. We tried to a good job of vetting software before choosing, but I think mHelpDesk just had the best sales team, and we would have been better going with another platform.
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