Cust AI
Cust is an AI-powered platform designed to enhance the efficiency and effectiveness of Customer Success Managers (CSMs) by automating various tasks and enabling personalized customer engagement. The platform employs AI agents that research customers, recommend the next best actions, execute them with a single click, extract conversational insights, correct contact data, and automate data entry. This approach allows CSMs to provide high-touch experiences to a larger customer base, including smaller clients who often receive less attention. Traditional email automation methods often result in low engagement, with generic, one-to-many emails yielding less than 1% click rates and being unable to handle replies. In contrast, Cust initiates personalized, one-to-one conversations that achieve approximately 30% reply rates and automatically manage responses.
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OrdersMCP by Cust
OrdersMCP by Cust helps businesses take orders through ChatGPT. It creates and manages a custom MCP and ChatGPT plugin so customers can explore products and services, ask questions and place orders. Businesses can add a ChatGPT ordering button to their website. OrdersMCP connects pricing, availability and order actions, supports order confirmation and payment, and helps with back-office work such as order updates and invoice preparation. Customer memory supports relevant follow-up conversations and repeat orders. Setup includes a call to map the business workflow, integrations and access requirements, with approval rules agreed with the business. Paid monthly plans and a one-time setup fee apply.
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Preferred Patron Loyalty
Preferred Patron Loyalty is the leading loyalty and gift card solution in the market. Designed for companies of all sizes, Preferred Patron provides incentive promotions, multi-channel marketing, visitor loyalty management, and gift card management capabilities within a suite. With Preferred Patron Loyalty, you can increase your engagement by leveraging e-mail and SMS to reach your customers. The solution incorporates incentive-based promotions, such as Coupons, Rewards, Appreciation, Recognition, Referral, Miss You, Cash Back, and more. Operate standalone or leverage one of our seamless integrations, including Square POS, VendHQ POS and Shopify ECommerce!
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EmployTest
Hire the Right Team Members, Every Time, with our Pay-As-You-Go test system. Now you can remotely test your job applicants at their home or in your office, with instant score reports emailed to you, just like we do with 60,000+ tests each year.
Our friendly team will help you select the right tests that meet the requirements of your job positions. Topics include Microsoft Office tests behavioral profiles (cust. service, Mgmt, Sales) and basic aptitude tests (attention to detail tests, grammar/spelling and more). Our tests are customizable so you can cover just the topics you need, without an expensive annual contract.
We guide you from start to finish, including test administration and interpretation of scores, plus provides you with free and unlimited phone support if needed. Hiring mistakes can cost more than 25% of the employee’s annual salary.
Learn what candidates can do, before you hire them and make smarter hiring decisions, today.
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