Audience

Healthcare providers

About eClinicalWorks

Patient medical record retrieval is just a search away. The PRISMA health information search engine is here to bring together medical records from primary care providers, specialists, clinics, urgent care centers, and hospitals to create a searchable, timeline view of a patient’s health history. Our Customer Success Stories illustrate real-world applications of our healthcare IT. See how eClinicalWorks customers are achieving value-based care and improving healthcare. At eClinicalWorks, we are 5,000 employees dedicated to improving healthcare together with our customers. More than 130,000 physicians nationwide — and more than 850,000 medical professionals around the globe — rely upon our EHR software for comprehensive clinical documentation, along with solutions for telehealth, Population Health, Patient Engagement, and Revenue Cycle Management. Privately held, and driven by innovation and excellence, we have a single focus — providing our customers with secure, cloud-based solutions.

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Pricing

Starting Price:
$499.00/month/user

Integrations

See Integrations

Ratings/Reviews - 2 User Reviews

Overall 2.5 / 5
ease 3.5 / 5
features 4.0 / 5
design 4.0 / 5
support 2.5 / 5
More Reviews Write a Review

Company Information

eClinicalWorks
Founded: 1999
United States
www.eclinicalworks.com

Videos and Screen Captures

Play Video eClinicalWorks Screenshot 1 eClinicalWorks Screenshot 2
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
In Person
Support
24/7 Live Support

eClinicalWorks Frequently Asked Questions

Q: What kinds of users and organization types does eClinicalWorks work with?
Q: What languages does eClinicalWorks support in their product?
Q: What kind of support options does eClinicalWorks offer?
Q: What other applications or services does eClinicalWorks integrate with?
Q: What type of training does eClinicalWorks provide?
Q: How much does eClinicalWorks cost?

eClinicalWorks Product Features

Electronic Medical Records (EMR)

Appointment Management Supported
Charting Supported
Compliance Tracking Supported
E-Prescribing Supported
E/M Coding Supported
HIPAA Compliant Supported
Handwriting Recognition Supported
Meaningful Use Certified Supported
ONC-ATCB Certified Supported
Patient Portal Supported
Self Service Portal Supported
Voice Recognition Supported
Integrated Telehealth Not Supported
MIPS Certified Not Supported

Medical Billing

Practice Management Not Supported
Claims Scrubbing Not Supported
Patient Eligibility Checks Not Supported
Remittance Advice Not Supported
Code & Charge Entry Not Supported
Claims Processing Not Supported
Invoice History Not Supported
Quotes/Estimates Not Supported
Compliance Tracking Not Supported
Dunning Management Not Supported
Customizable Dashboard Not Supported

Medical Practice Management

EMR / EHR Not Supported
Patient Records Not Supported
Patient Registration Not Supported
HIPAA Compliant Not Supported
Multi-Physician Not Supported
E-Prescribing Not Supported
Patient Billing Not Supported
Insurance Eligibility Verification Not Supported
Multi-Office Not Supported
Patient Scheduling Not Supported
Inventory Management Not Supported
Patient Portal Not Supported
Physician Scheduling Not Supported
Claims Management Not Supported

Medical Scheduling

No-Show Tracking Not Supported
Appointment Management Not Supported
On Call Scheduling Not Supported
Drag & Drop Not Supported
Patient Records Not Supported
Billing & Invoicing Not Supported
Multi-Location Not Supported
Staff Scheduling Not Supported
Patient Scheduling Not Supported
Recurring Appointments Not Supported
Facility Scheduling Not Supported
Self Service Portal Not Supported
Physician Management Not Supported

Revenue Cycle Management

Accounts Receivable Supported
Claims Management Supported
Collections Management Supported
EHR/EMR Integration Supported
For Healthcare Supported
Insurance Verification Supported
Medical Billing Supported
Patient Portal Supported
Patient Scheduling Supported
Payment Processing Supported
ICD-10 Compliance Not Supported
Patient Registration Not Supported

Telemedicine

For Medical Purposes Not Supported
Multi-Provider Practice Not Supported
E-Prescribing Not Supported
Video Conferencing Not Supported
HIPAA Compliant Not Supported
Chat / Messaging Not Supported
Practice Management Not Supported
Appointment Reminders Not Supported
Appointment Scheduling Not Supported
Patient Queue Management Not Supported
Online Forms Not Supported
Remote Treatment Plans Not Supported
Teleradiology Not Supported

eClinicalWorks Additional Categories

eClinicalWorks Verified User Reviews

Write a Review
  • Justin S.
    MD
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Impossible to discontinue service"

    Posted 2023-08-11

    Pros: I sold my practice 8 months ago and still billed monthly despite full transfer and weekly calls to cancel. Incredulously, even with screen sharing Suijin (their employee) found my account did not have the feature required for me to disconnect service and said no one could stop service for me… round and round we have gone.

    DO NOT USE THEM

    Cons: Impossible to discontinue service so overbilled 8 months!!

    Overall: Good price and functionality just overwhelmed by the inability to cancel service to the point I closed my bank account to avoid further fraudulent billing.

    Read More...
  • Robert L.
    Nurse Practitioner
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "One of the best!"

    Posted 2022-01-21

    Pros: I've been using eClinicalWorks for approximately 6 years. It has one of the best user interfaces I have found. Very user friendly. There are easy ways to make new templates and merge notes which saves a lot of time. Highly recommended.

    Cons: When first starting I found it to be somewhat cumbersome. The layout took some time to get used to but once you get it, it works great.

    Overall: I would recommend ECW to anyone in practice. I think once you get past the initial "training" period, you will find it is quite a time saver and very user friendly.

    Read More...
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