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About

Increase the efficiency of your medical practice with an all-in-one practice management, electronic health records, and medical billing platform from DrChrono. With its modern and simple interface and dozens of advanced features, DrChrono empowers medical practitioners to better serve their patients. Users can easily schedule patient appointments, check and edit patient charts, and manage billing with ease.

About

Patient medical record retrieval is just a search away. The PRISMA health information search engine is here to bring together medical records from primary care providers, specialists, clinics, urgent care centers, and hospitals to create a searchable, timeline view of a patient’s health history. Our Customer Success Stories illustrate real-world applications of our healthcare IT. See how eClinicalWorks customers are achieving value-based care and improving healthcare. At eClinicalWorks, we are 5,000 employees dedicated to improving healthcare together with our customers. More than 130,000 physicians nationwide — and more than 850,000 medical professionals around the globe — rely upon our EHR software for comprehensive clinical documentation, along with solutions for telehealth, Population Health, Patient Engagement, and Revenue Cycle Management. Privately held, and driven by innovation and excellence, we have a single focus — providing our customers with secure, cloud-based solutions.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Medical practices of all types and sizes

Audience

Healthcare providers

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

$499.00/month/user
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 2.5 / 5
ease 3.5 / 5
features 4.0 / 5
design 4.0 / 5
support 2.5 / 5

Pros & Cons from Real Users

Pros

  • I sold my practice 8 months ago and still billed monthly despite full transfer and weekly calls to cancel. Incredulously, even with screen sharing Suijin (their employee) found my account did not have the feature required for me to disconnect service and said no one could stop service for me… round and round we have gone. DO NOT USE THEM
  • I've been using eClinicalWorks for approximately 6 years. It has one of the best user interfaces I have found. Very user friendly. There are easy ways to make new templates and merge notes which saves a lot of time. Highly recommended.

Cons

  • Impossible to discontinue service so overbilled 8 months!!
  • When first starting I found it to be somewhat cumbersome. The layout took some time to get used to but once you get it, it works great.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

DrChrono
Founded: 2009
United States
www.drchrono.com

Company Information

eClinicalWorks
Founded: 1999
United States
www.eclinicalworks.com

Alternatives

Alternatives

Service Center

Service Center

Office Ally
Foothold

Foothold

Foothold Technology
Benchmark PM

Benchmark PM

Benchmark Solutions

Categories

Anesthesiology Supported
Chiropractic Supported
Claims Processing Supported
Dermatology Supported
e-Prescribing Supported
Healthcare APIs Supported
Medical Billing Supported
Medical Spa Supported
Mental Health Supported
Ophthalmology Supported
Optometry Supported
Patient Intake Supported
Patient Portal Supported
Physical Therapy Supported
Plastic Surgery Supported
Podiatry Supported
Telemedicine Supported
Therapy Supported

Categories

Electronic Medical Records (EMR) Features

Appointment Management Supported
Charting Supported
Compliance Tracking Supported
E-Prescribing Supported
E/M Coding Supported
Handwriting Recognition Supported
HIPAA Compliant Not Supported
Integrated Telehealth Not Supported
Meaningful Use Certified Supported
MIPS Certified Not Supported
ONC-ATCB Certified Supported
Patient Portal Supported
Self Service Portal Supported
Voice Recognition Supported

Medical Billing Features

Claims Processing Supported
Claims Scrubbing Supported
Code & Charge Entry Supported
Compliance Tracking Supported
Customizable Dashboard Not Supported
Dunning Management Supported
Invoice History Supported
Patient Eligibility Checks Supported
Practice Management Supported
Quotes/Estimates Supported
Remittance Advice Supported

Medical Practice Management Features

Claims Management Supported
E-Prescribing Supported
EMR / EHR Supported
HIPAA Compliant Supported
Insurance Eligibility Verification Supported
Inventory Management Supported
Multi-Office Supported
Multi-Physician Supported
Patient Billing Supported
Patient Portal Supported
Patient Records Supported
Patient Registration Supported
Patient Scheduling Supported
Physician Scheduling Supported

Telemedicine Features

Appointment Reminders Supported
Appointment Scheduling Supported
Chat / Messaging Supported
E-Prescribing Supported
For Medical Purposes Not Supported
HIPAA Compliant Supported
Multi-Provider Practice Supported
Online Forms Not Supported
Patient Queue Management Supported
Practice Management Supported
Remote Treatment Plans Not Supported
Teleradiology Not Supported
Video Conferencing Supported

Chiropractic Features

Appointment Management Supported
Billing & Invoicing Supported
Claims Management Supported
EHR Certified Supported
Outcome Assessments Supported
Patient Account Management Supported
Patient Records Supported
SOAP Notes Supported

Claims Processing Features

Adjustor Management Not Supported
Case Management Not Supported
Claim Resolution Tracking Not Supported
Co-Pay & Deductible Tracking Supported
Compliance Management Not Supported
Customer Management Not Supported
Electronic Claims Supported
Forms Management Not Supported
Paper-Based Claims Supported
Payor Management Not Supported
Policy Administration Not Supported

Dermatology Features

Claims Management Supported
EMR / EHR Supported
HIPAA Compliant Supported
Image Management Supported
Inventory Management Not Supported
Patient Portal Supported
Progress Notes Supported
Scheduling Supported
Treatment Plans Not Supported

Medical Spa Features

Appointment Management Supported
Before & After Pictures Supported
Client Management Supported
Gift Card Management Not Supported
HIPAA Compliant Supported
Inventory Management Not Supported
Package Creation Not Supported

Mental Health Features

Appointment Reminders Supported
Appointment Scheduling Supported
Assessment & Treatment Plans Supported
Billing & Invoicing Supported
Claims Management Supported
E-Prescribing Supported
EDI Supported
EMR / EHR Supported
HIPAA Compliant Supported
Inpatient / Residential Not Supported
Multi-Provider Practice Supported
Patient Portal Supported
Personnel Management Supported
Progress Notes Supported
Single Provider Practice Supported

Occupational Therapy Features

Assessment Management Not Supported
Billing & Invoicing Supported
Care Plan Management Not Supported
Insurance Management Supported
Patient Records Supported
Patient Registration Supported
Patient Scheduling Supported
Practice Management Supported
Progress Tracking Not Supported

Optometry Features

Appointment Management Supported
Insurance Management Supported
Inventory Management Supported
Patient Records Supported
Recall Tracking Not Supported

Patient Portal Features

Appointment Confirmations Supported
Appointment Scheduling Supported
Bill Payment Supported
Care Plans Supported
Care Summaries Supported
EHR-Agnostic Supported
Health Record Access Supported
Intake Forms Supported
Lab Results Supported
Prescription Renewals Supported
Secure Messaging Supported
Video Consultations Supported

Physical Therapy Features

Activity Monitoring Supported
Appointment Management Supported
Assessments Supported
Billing & Invoicing Supported
Exercise Management Supported
Insurance Management Supported
Multi-Location Supported
Patient Records Supported
Practice Management Supported
Progress Notes Supported
Treatment Plans Supported

Plastic Surgery Features

Appointment Management Supported
Before & After Pictures Supported
Claims Management Supported
Inventory Management Supported
Patient Billing Supported
Patient Flow Management Supported
Patient Portal Supported
Patient Records Management Supported
Scheduling Supported

Podiatry Features

Appointment Management Supported
Patient Records Supported

e-Prescribing Features

Clinical Alerts Supported
Drug Reference Database Supported
Electronic Prior Authorization Supported
EPCS Supported
Formulary Management Supported
Medication History Supported
Prescription Cancellation Not Supported
Prescription Renewals Supported
Refill Management Supported

Electronic Medical Records (EMR) Features

Appointment Management Supported
Charting Supported
Compliance Tracking Supported
E-Prescribing Supported
E/M Coding Supported
Handwriting Recognition Supported
HIPAA Compliant Supported
Integrated Telehealth Not Supported
Meaningful Use Certified Supported
MIPS Certified Not Supported
ONC-ATCB Certified Supported
Patient Portal Supported
Self Service Portal Supported
Voice Recognition Supported

Revenue Cycle Management Features

Accounts Receivable Supported
Claims Management Supported
Collections Management Supported
EHR/EMR Integration Supported
For Healthcare Supported
ICD-10 Compliance Not Supported
Insurance Verification Supported
Medical Billing Supported
Patient Portal Supported
Patient Registration Not Supported
Patient Scheduling Supported
Payment Processing Supported

Integrations

CERTIFY Health Supported
CrelioHealth Supported
DOCTRIX Supported
DocSpera Supported
Elaborate Supported
FlowHealth Supported
Medsender Supported
Ola Eve Supported
Prevounce Supported
QuickSlot Health Supported
RapidClaims Supported
Relatient Supported
DeepScribe Supported
Flip Not Supported
Forus Not Supported
Intely Supported
KloudMD Supported
MedEvolve Not Supported
NetDirector Not Supported
PowerSpeak Not Supported

Integrations

CERTIFY Health Supported
CrelioHealth Supported
DOCTRIX Supported
DocSpera Supported
Elaborate Supported
FlowHealth Supported
Medsender Supported
Ola Eve Supported
Prevounce Supported
QuickSlot Health Supported
RapidClaims Supported
Relatient Supported
DeepScribe Not Supported
Flip Supported
Forus Supported
Intely Not Supported
KloudMD Not Supported
MedEvolve Supported
NetDirector Supported
PowerSpeak Supported
Claim DrChrono and update features and information
Claim DrChrono and update features and information
Claim eClinicalWorks and update features and information
Claim eClinicalWorks and update features and information