Audience

Technology dealers

About e-automate

Simplify and centralize your complex copier business processes. From accounting and contracts to inventory, purchasing, sales, and customer service, e-automate® software removes the need for disparate systems, streamlines critical daily processes, and provides real-time visibility into every area of your business. E-automate seamlessly blends its core solution, add-on products, and supplier integrations to provide one system to run your office technology business.

Integrations

See Integrations

Ratings/Reviews - 1 User Review

Overall 2.0 / 5
ease 3.0 / 5
features 2.0 / 5
design 1.0 / 5
support 1.0 / 5
More Reviews Write a Review

Company Information

ECI Software Solutions
Founded: 1999
United States
www.ecisolutions.com/products/e-automate-managed-print-service-software/

Videos and Screen Captures

e-automate Screenshot 1
e-automate Screenshot 1
Lift ERP
Lift ERP
Lift Software is a cloud-based ERP/MIS software system which provides a single integrated platform to run every aspect of your print business. The process is automated and streamlined, from taking a customer’s order online, into preflight and manufacturing, and all the way through to customer delivery. With no user licensing fees, all members of your print shop can access jobs from anywhere to ensure efficient job processing. Lift Software has an integration team who will work with you to determine which features are best for you and will help you integrate the software into your current business. Contact us to schedule a demo today.
Learn more
Loffler Managed Print Services
Loffler Managed Print Services
With technological advancement comes the ever-changing and ever-present threat of cybersecurity attacks, including those that can come through an unsecured printer. IT departments, in particular, receive the notable benefit of shedding mundane support and maintenance tasks surrounding networked printers. This allows IT executives to stay focused on higher-level, mission-critical responsibilities. Redundant vendors can be eliminated, along with the time and expense of managing multiple services and support contracts. When maintenance request procedures become automated, supply orders are fulfilled predictively and timely support responses maximize up-time. Managed and track your printing environment. MPS offers visibility for you to understand your organization’s printing habits and supply needs by tracking usage.
Learn more
Printanista
Printanista
Our industry-leading device management technology monitors your printer fleet to the highest standard. Printanista provides you with the most accurate and secure solution to automate the management of your Managed Print Services (MPS). Grow your business without growing pains. Our print management software seamlessly connects to your ERP and enables you to monitor an unlimited number of devices and users, to scale the business with ease. Eliminate service calls for disconnected DCAs. Use remote DCA configuration, installation, and troubleshooting. Maintain reliable connectivity with all the sites you manage. Enjoy exclusive, bi-directional workflows with other ECI business solutions. Reduce service response time and effort with e-automate integration. Win more deals and retain satisfied customers. Access Printanista securely from anywhere, at any time. Regain confidence that your data is always secure.
Learn more
PrintSmith Vision
PrintSmith Vision
PrintSmith® Vision (PSV) is an affordable print shop management software from eProductivity Software that was designed to meet the specific demands of small- to mid-sized print service providers. This scalable platform gives quick printers, digital print shops, sign and display businesses, in-plant facilities, CRDs, and franchise print storefronts complete control of their print operations. It includes job estimating, order management, scheduling, shop floor data collection, as well as accounting, cash management, and reporting tools. In addition, PrintSmith Vision is part of the ePS Suite of Productivity Products. By design, it seamlessly integrates with our powerful MarketDirect Platform for supercharged capabilities that include web-to-print, e-commerce, variable data printing, automated fulfilment, and muti-carrier shipping automation.
Learn more
You Might Also Like
Finance Automation that puts you in charge Icon
Finance Automation that puts you in charge

Tipalti delivers smart payables that elevate modern business.

Our robust pre-built connectors and our no-code, drag-and-drop interface makes it easy and fast to automatically sync vendors, invoices, and invoice payment data between Tipalti and your ERP or accounting software.
Learn More

Product Details

Platforms Supported
SaaS
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
Online

e-automate Frequently Asked Questions

Q: What kinds of users and organization types does e-automate work with?
Q: What languages does e-automate support in their product?
Q: What kind of support options does e-automate offer?
Q: What other applications or services does e-automate integrate with?
Q: What type of training does e-automate provide?

e-automate Product Features

Business Management

Billing & Invoicing
Employee Management
Financial Management
Inventory Management
Purchasing
Vendor Management
CRM
Marketing Management
Order Management
Point of Sale (POS)
Project Management
Scheduling
Time & Expense Tracking
Training Management

Print Management

Device Status Monitoring
Cost Tracking
Guest Printing
Environmental Metrics
Mobile Printing
Multi-Printer Support
Multiple Authentication Methods
Print Billing
Print Job Deletion
Print Job Routing
Remote Printing
Secure Print Job Release
Print Quotas / Limits
Reporting / Analytics

e-automate Reviews

Write a Review
  • Morgan B.
    COO
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: Administrator, Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "It’s pretty awful"

    Posted 2023-10-12

    Pros: It covers billing requirements for office equipment dealers (metered usage). That’s it. Nothing else.

    Cons: Support is terrible, it takes a week to get a response. The software codebase is antiquated. API integrations are few, and documentation for theirs is quite poor, so integrating with current software is a challenge. The services that power the software are super glitchy, some having to be started repeatedly for them to actually start.

    Overall: If usage based billing is in your business model, there’s limited options, so you get what you get. 😥 Rumor has been a new entrant would be coming to the market (last 3 years).

    Read More...