Audience
Technology dealers
About e-automate
Simplify and centralize your complex copier business processes. From accounting and contracts to inventory, purchasing, sales, and customer service, e-automate® software removes the need for disparate systems, streamlines critical daily processes, and provides real-time visibility into every area of your business. E-automate seamlessly blends its core solution, add-on products, and supplier integrations to provide one system to run your office technology business.
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e-automate Frequently Asked Questions
e-automate Product Features
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e-automate Reviews
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"It’s pretty awful" Posted 2023-10-12
Pros: It covers billing requirements for office equipment dealers (metered usage). That’s it. Nothing else.
Cons: Support is terrible, it takes a week to get a response. The software codebase is antiquated. API integrations are few, and documentation for theirs is quite poor, so integrating with current software is a challenge. The services that power the software are super glitchy, some having to be started repeatedly for them to actually start.
Overall: If usage based billing is in your business model, there’s limited options, so you get what you get. 😥 Rumor has been a new entrant would be coming to the market (last 3 years).
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