Audience
Companies and call centers in search of a call quality tool that improves productivity
About callstats.io
callstats enhances customer experiences, reduces agent downtime and boosts operational efficiency. Monitor and analyze voice and video communications to deliver better user experiences from one simple dashboard. If you want to start monitoring and analyzing your WebRTC sessions, create an account today. With data segmented by 6 geographic regions, contact center managers can use this report to evaluate the performance of their own service. A leading software firm uses callstats.io to optimize communications between agents and the Amazon Connect contact center cloud. Learn about the many benefits of adopting WebRTC for agent communications, plus practical tips for a smooth transition. We collect over 500 metrics every few seconds from each endpoint in a WebRTC session. Our dashboard aggregates the data and provides an at-a-glance view of service health.
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Pricing
Free Version:
Free Version available.
Integrations
Company Information
CALLSTATS I/O
Founded: 2014
Finland
www.callstats.io
Videos and Screen Captures
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Product Details
Platforms Supported
SaaS
Training
Documentation
Live Online
In Person
Support
Phone Support
Online
callstats.io Frequently Asked Questions
callstats.io Product Features
Network Monitoring
Bandwidth Monitoring
Diagnostic Tools
Real Time Analytics
Server Monitoring
Baseline Manager
IP Address Monitoring
Internet Usage Monitoring
Resource Management
SLA Monitoring
Uptime Monitoring
Web Traffic Reporting