Audience
AI-powered assistant for business
About Zoho Zia
Meet Zia, the AI-powered assistant for your business. Whether you're collecting customer data, writing a document, or just looking for some sales numbers, Zia works hard to make your job easy. You can ask Zia to generate reports for you. If you wrote, "show me support tickets by channel this month," then Zia can generate a bar chart on the fly. Next time you're looking at a spreadsheet, ask Zia to generate a chart or a pivot table for you. She uses natural language processing to understand what you're looking for. Zia understands the sentiment and content of your support tickets. She tags each support ticket as it comes in so it gets to the right person. Zia notices trends, meaning she detects when something is wrong and can alert you as soon as it happens. Search for a customer and Zia shows you every email, support request, or deal with them and every chat, presentation, or document they're mentioned in. Reply to the messages or make an update from the search results.
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Company Information
Zoho
Founded: 1996
India
www.zoho.com/zia/
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