Audience
Anyone seeking a tool to recall, understand, and extract data from chat histories
About Zep
Zep ensures your assistant remembers past conversations and resurfaces them when relevant. Identify your user's intent, build semantic routers, and trigger events, all in milliseconds. Emails, phone numbers, dates, names, and more, are extracted quickly and accurately. Your assistant will never forget a user. Classify intent, emotion, and more and turn dialog into structured data. Retrieve, analyze, and extract in milliseconds; your users never wait. We don't send your data to third-party LLM services. SDKs for your favorite languages and frameworks. Automagically populate prompts with a summary of relevant past conversations, no matter how distant. Zep summarizes, embeds, and executes retrieval pipelines over your Assistant's chat history. Instantly and accurately classify chat dialog. Understand user intent and emotion. Route chains based on semantic context, and trigger events. Quickly extract business data from chat conversations.
Pricing
Starting Price:
Free
Free Version:
Free Version available.
Company Information
Zep
www.getzep.com
Videos and Screen Captures
eGain Virtual Assistant
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HCL Clara
HCL Clara, an Intelligent Virtual Assistant, understands human input, provides answers by tapping into a rich, specialized knowledge base. Clara allows direct interaction with HCL Software products in natural language to execute tasks and enables users to quickly learn how to use and troubleshoot products. Clara offers a human-like, personalized, round-the-clock experience to HCL Software products users, to minimize the FAQ-type calls. Clara facilitates Semantic Search in product documentation to increase the response rate. Clara saves IT ops time, frees up the users, manages the how-to questions and initiates the initial troubleshooting of HCL Software products conveniently with voice command or simple text chat. Clara can access your knowledge base, provide recommendations and perform tasks. Clara has the ability to retain the context of the conversation in progress to identify the intents more efficiently.
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Cogniflow
Classify customer interactions, extract info from text or images, identify and count objects in images or video, or even transcribe audio. Just follow a few easy steps to train a custom model or use our pre-trained AI models ready to use. Connect any app or program to your AI models using an API-ready service, or use our add-ons for Excel or Google Sheets. Train and predict from text, image/video or audio. Full native support for Spanish, Portuguese and English. Add intention recognition to your conversations, detect emotions or let your bot reply from a question-answering system built using Cogniflow. Support tickets could be automatically classified from email. Reply and solve your customer problems better and faster. Transcribe your client calls to check for compliance, identify sentiment and highlight key parts of the conversation.
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Twixor
Run multiple campaigns across channels like WhatsApp, Facebook Messenger, Google Business Messaging, and more. Reap sales benefits by building the conversational flow, publishing omnichannel, and analyzing each report to hit the target. Engage and deliver meticulous responses to consumers in the form of rich snippets while customizing them to fit any scenario. Enrich customer experience by populating and intuitively visualizing data. Powered your conversations with an AI chatbot that keeps getting smarter every time. Auto-segment inquiries to the right agent, trigger handoffs when needed, and take complete control over your customer support management. Intelligent assistants automatically identify each user’s intent using NLP and respond back with intent-specific solutions. The response uses pattern recognition and metadata extraction from the service providers or databases. Keep track of everything happening across your channels to maintain an optimum customer relationship.
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Product Details
Platforms Supported
SaaS
Training
Documentation
Videos
Support
Online