Audience

Companies that want a community forum for customers to connect and collaborate

About Zendesk Gather

Zendesk Gather provides a community forum for customers to connect and collaborate. Sometimes customers just want a place to talk. And it doesn’t always have to be with you. Think about it—your customers use your products every day, and their expertise can come in handy. All you have to do is open the door so they can swap knowledge—and you can still provide support when they need it. Zendesk Gather is community forum software that makes it all happen by creating a space for customers to collaborate with your business and each other. With Gather, the trusted support your customers seek doesn’t always have to come from your team. Build a place where they can lean on each other for help. Let your customers share ideas, give feedback, and exchange their own tips and tricks. And if complex issues come up, loop in your agents, so conversations flow and remain productive.

Pricing

Starting Price:
$9 per agent per month
Free Trial:
Free Trial available.

Integrations

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Company Information

Zendesk
Founded: 2007
United States
www.zendesk.com/gather/

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Support
Phone Support
Online

Zendesk Gather Frequently Asked Questions

Q: What kinds of users and organization types does Zendesk Gather work with?
Q: What languages does Zendesk Gather support in their product?
Q: What kind of support options does Zendesk Gather offer?
Q: What other applications or services does Zendesk Gather integrate with?
Q: What type of training does Zendesk Gather provide?
Q: Does Zendesk Gather offer a free trial?
Q: How much does Zendesk Gather cost?

Zendesk Gather Product Features

Community

Event Management
Membership Management
Content Moderation
Group Management
Member Directory
Discussions / Forums
Website Management
Ideation / Crowdsourcing
Content Management
Social Media Management
White Label

Help Desk

Live Chat
Community Forums
Self Service Portal
Automated Routing
Multiple Brands / Products
Knowledge Base
Incident Management
Ticket Management
Alerts / Escalation
Known Issue Management
Interaction Tracking
Document Storage
Multi-Channel Communication
Service Level Agreement (SLA) Management
Network Monitoring
Customizable Branding
IT Asset Management
Real-time Chat
Email Integration

Zendesk Gather Additional Categories