Audience
Ecommerce brands and D2C merchants aiming to automate customer support, enhance ticket resolution efficiency, and streamline overall support operations.
About Yuma AI
Yuma AI is an advanced customer service automation platform tailored for e-commerce businesses, utilizing generative AI to provide human-like responses across various channels. It autonomously manages tasks such as order modifications, subscription adjustments, and handling returns, thereby reducing manual workloads and enhancing operational efficiency. By integrating seamlessly with platforms like Shopify, Gorgias, and Zendesk, Yuma AI ensures real-time access to customer data, enabling personalized interactions that boost satisfaction and loyalty. Its capabilities extend to social media moderation, feedback management, and multilingual support, allowing businesses to maintain a consistent and responsive presence across all customer touchpoints. With Yuma AI, companies can achieve significant reductions in response times and operational costs while scaling their support services effectively.
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Pricing
Starting Price:
$350 per month
Pricing Details:
$350/month for 500 automated resolutions
$650/month for 1,000 automated resolutions
$900/month for 1,500 automated resolutions
Enterprise: From 15,000 automated resolutions per year
$650/month for 1,000 automated resolutions
$900/month for 1,500 automated resolutions
Enterprise: From 15,000 automated resolutions per year
Free Trial:
Free Trial available.
Integrations
Company Information
Yuma AI
Founded: 2022
United States
yuma.ai/
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Support
Online
Yuma AI Frequently Asked Questions
Yuma AI Product Features
Chatbot
Machine Learning
Natural Language Processing
Ready-made Templates
Social Media Integration
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Payment Integration
Prediction
Reporting / Analytics
Sentiment Analysis
