Emojot
Your All-in-One Platform for Customer-Centric Digital Transformation.
Unleash the full potential of customer-centric strategies with Emojot's all-in-one platform by streamlining your processes, saving costs, and enhancing the customer experience from start to finish.
Emojot's tailored solutions support the entire customer lifecycle, from attracting prospects to nurturing loyalty, enabling unparalleled success in the customer-driven world.
- Improve Customer Experience: Collect real-time feedback, enabling corrective actions for improved satisfaction and loyalty
- Enhance Online Reputation: Manage online reputation with insights on customer feedback from various review platforms
- Maximize Revenue: Boost revenue by improving retention, upsell identification, and advocacy.
- Streamline Operations: Streamline business processes, reduces errors, and boosts efficiency, productivity, and profitability.
Learn more
VenueLytics
See a decrease in front desk requests by more than 25%, save on brand quality audits by 56%, reduce long lines and wait times. See an improvement in your NPS by over 35%, while simultaneously increasing your RevPAR. Soar above the traditional 10% to over 60% engagement of your in-stay guests. Gain immediate knowledge of guest concerns and have the ability to respond in minutes, not days. Provide a customized guest experience by leveraging an always-expanding unique guest profile that enables granular micro-segmentation and targeting. Create revenue from within via up-selling, referrals to nearby activities, partner promotions, and in-stay transactions. VenueLytics is a comprehensive AI guest experience and data analytics platform that dramatically improves your guest engagement so that you are more profitable. Generate feedback from guests and instantly respond to both in-stay and online guest reviews.
Learn more
Loopon
The all-in-one engagement platform for hotels to grow revenue, improve customer satisfaction and drive loyalty at all stages of the guest journey. Commission-free upselling and pre-arrival surveys help you and your guests design the perfect stay. One-click upgrades maximise your pre-arrival revenue, while your guests get even more excited about their upcoming stay. In-Stay is a real-time feedback and messaging tool to recover service and improve satisfaction while your guest is still on site. Guests can login to WiFi or scan a QR code to leave feedback, or communicate with you directly via SMS and WhatsApp about their experiences. Beautiful single-page surveys right after the stay let your guests know you truly care. Full suite of analytics & reputation management tools help you make better strategic choices, improve guest satisfaction scores and stay front of mind on review sites.
Learn more
Reply Pro
Break down CX silos and eliminate IT complexities and bottlenecks with Reply Pro's end-to-end tools. Engage all your departments in the CX process to improve customers' experiences and identify opportunities for revenue growth. We hook up all your engagement opportunities in a single inbox, provide tools and automation to decrease costs, and make customer engagement a scalable breeze. With tools and automations, Reply Pro scales authentic customer engagement opportunities, reporting capabilities, and easier resolution processes while driving the costs down (both software and employee costs). Monitor and respond to online reviews from all of the major sites, including collecting your own 1st party reviews. We help you build and optimize 3rd party profile pages and location pages - leading to more traffic, engagement, and customers.
Learn more