Audience

Companies interested in a complaint management and/or HR case management solution

About Workpro

Case management software for complaints and HR case tracking.

Know when your cases are on-time and on-track. And when they’re not.

Monitor progress, or the lack of it, with at-a-glance visibility of your entire workflow – including team activity and deadlines. Freeing you and your team to provide exceptional service.

Consistent, compliant complaints handling:
To help you get it right, Workpro provides an all-in-one solution that lets you track and manage every complaint. Know exactly who's doing what and when, using centralised dashboards that your whole team can access.

Go beyond your standard HR system:
Automate processes, track timescales at a glance and generate reports – all giving you the control and consistency you need to make sure you’re dealing with employees fairly, each and every time.

Integrations

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Company Information

Workpro
Founded: 1969
United Kingdom
www.workpro.com

Videos and Screen Captures

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Product Details

Platforms Supported
SaaS
Windows
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
Online

Workpro Frequently Asked Questions

Q: What kinds of users and organization types does Workpro work with?
Q: What languages does Workpro support in their product?
Q: What kind of support options does Workpro offer?
Q: What type of training does Workpro provide?

Workpro Product Features

Complaint Management

Case Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Feedback Management
Issue Tracking
Quality Assurance Management
Forms Management
Routing
Self Service Portal
Social Media Monitoring
Survey Management

HR Employee File Management

Centralized Employee Files
Sharing Spaces
Signature
Search
Access Controls
Retention Settings
Dashboard
Regulatory Compliance
Email Notifications
Paper & Digital