WinSIMS

Field service is not just an expense — it is a strategic resource that contributes to the top and bottom line. To meet customer and company expectations, you must allocate resources strategically and optimize their impact. vx Field connects field staff with dispatch and critical information to improve service execution, parts tracking, and invoicing. vx Field helps you create business value through planning, consistent service execution, and performance analysis. Planning Tools: Demand planning tools, forecasting and planning module, and configurable optimization engine. Decision Support: Dispatch board supports fully manual or computer-aided exception management or a combination of the two. Configurability: Data model and workflow extension without coding. Adjust performance management and optimization variables as you need. See schedule, job, and map-based views of your service team and daily plan. Automate scheduling and dispatch or handle exceptions with manual intervention.

Easily track service requests received from your customers. NewWaySERVICE allows you to track and manage your service requests, no matter your business sector. Manage and track all types of requests, including requests for repairs, maintenance, support or information. Everything is included and there are no hidden fees. NewWaySERVICE already includes all modules and options needed for your service department such as work orders management, customers and equipment, schedule, signature capture, attach documents, notifications, customer portal, preventive maintenance, Google maps, inventory, purchase orders, knowledge base, reporting, data sync, API and a lot more. No installation nor training required. Just a web browser is all you need to use NewWaySERVICE. You can start using it absolutely free in less than 30 seconds.