Audience
SaaS and subscription companies that want to reduce customer churn
About Weav
Weav helps you keep the customers you’ve earned. Gain actionable customer insights, and automatically reduce churn to build a SaaS company that can last. Weav measures the metrics that matter and helps you quickly see how customers’ behavior today will impact your business tomorrow. SaaS churn can be tricky to understand and measure – often leaving it misunderstood, or flat-out ignored. Different churn calculations tell different, and often confusing stories. Weav measures churn as it relates to your business’s bottom line, and surfaces the indicators you need to care about to take smart action today. The best part? Once we bubble up the metrics you should care about, Weav provides the tools to make a difference. Weav is tailored for businesses that are building for the long-haul, and isn’t suited for everyone. If you want to invest in your current customers as much as new ones, it may be for you.
Popular Alternatives
Churnfree
What is Churnfree?
Churnfree is the solution for reducing churn and retaining customers. It helps you create customer retention flows and win back your customers. With Churnfree, you can create custom retention flows to keep your customers engaged and coming back for more. And if they do ever slip away, you can win them back with targeted flows designed to get them hooked again.
Churnfree help SaaS, eCommerce, and subscription-based businesses to retain more customers and reduce churn rate. In addition, we provide valuable insights on how to further improve customer retention.
Don't let churn destroy your business. Fight back with Churnfree amazing features today!
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Ackee
Ackee streamlines your customer success workflows, helping you predict and beat customer churn. Ackee helps your team gain valuable insights to ensure success across the entire customer journey. Backed by our powerful data science platform, Ackee's simple to use tools arm you with the metrics you need to deliver outstanding customer value. Connect your data using Ackee's integrations and put in-depth health metrics, customer churn prediction and detailed account information at your fingertips. Ditch Excel, and never have to hunt down customer info again. Get key metrics and real-time notifications that keep your team on top of major changes in customer activity, allowing you to take actions to increase retention and boost adoption. Ackee automatically segments your highest risk and most active accounts based on real customer activity, helping you build scalable workflows focused on the clients that need your attention the most.
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CustomerGauge
CustomerGauge helps B2B companies leverage customer feedback & behaviors to align business initiatives, improve account retention, and increase revenue growth through up-sells, cross-sells, and referrals.
The CustomerGauge Account Experience™️ platform enables B2B companies to monitor account engagement, collect feedback from key stakeholders, segment real-time results into custom dashboards, and map feedback to changes in NPS score & revenue.
Through custom and native integrations, users can monitor engagement across a variety of activities including how often key stakeholders answer customer surveys, submit support tickets, open marketing emails, attend business reviews, and so much more.
Other capabilities of the CustomerGauge Account Experience™️ platform include the ability to set KPI targets for closing the loop on feedback, identify accounts at risk of churning, and forecast the revenue impact of changes in NPS score.
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ProsperStack
Prevent churn and win back lost revenue. ProsperStack is the drop-in cancellation flow that prevents churn, automatically. Use targeted offers to save customers and capture feedback to make informed product, pricing and remarketing decisions. The ProsperStack cancellation flow is a low-friction, beautiful offboarding experience that's kind to users and serves your business. Embed it directly into your application with just a few lines of code. After that, customize everything within ProsperStack—no developer necessary! Turn your cancellation flow into a powerful churn-prevention tool. Present special offers tailored to the customer's segment and reason for leaving. A/B test offers, analyze results and customize at any time to learn what's most effective. Answers in ProsperStack help you retarget lost revenue effectively, plus provide insight into key decisions about your product roadmap, pricing, service and support.
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Pricing
Starting Price:
$79 per month
Free Trial:
Free Trial available.
Integrations
No integrations listed.
Company Information
Weav
United States
weav.com
Videos and Screen Captures
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Product Details
Platforms Supported
SaaS
Training
Documentation
Support
24/7 Live Support
Weav Frequently Asked Questions
Weav Product Features
Customer Success
Customer Engagement
Customer Lifecycle Management
Health Score
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis
Account Alerts
Account Management
Communication Management
Onboarding