Audience
Business, sales, customer support, CRM, support team, chatbot, developers, CRM automations, messaging automations
About WaliChat
WaliChat is a communication platform designed for teams that use WhatsApp to talk to customers. Most businesses struggle when they outgrow a single phone; WaliChat fixes this by letting multiple people manage one (or several) WhatsApp numbers from their computers or phones simultaneously.
Crucially, it works with your existing WhatsApp Business number. You don’t have to migrate your data or lose your chat history—you just connect it and start working.
Key Features That Actually Matter
Shared Inbox for Teams: Instead of passing a phone around, your entire support or sales team can log in, see incoming messages, and reply. You can assign specific chats to certain team members so things don’t get messy.
No-Code AI & Automations: It has a visual builder (called "Flows") where you can set up AI agents. These aren't just basic "out of office" replies; they can be trained on your business data to answer FAQs or qualify leads 24/7 without a human stepping in.
