Waitly

HostConcepts® is an all-inclusive solution for restaurant table and waitlist management. Manage your waitlist, track reservations, and optimize table and server management with ease. Stay connected to your guests via unlimited text. Add a JTECH Guest Paging system to ensure you stay connected to all your guests via their preference. With HostConcepts, easily manage your front of house and provide the best guest experience with the flexibility to choose the features that meet your business' needs. Text guests a reservation reminder 24 hours in advance and send texts when their table is ready. Add a TAP-AHEAD™ link to your website or mobile app to enable guests to conveniently add themselves to your waitlist. Ideal for restaurants, pharmacies, salons or anywhere that could benefit from automating the task of adding clients to a waiting list or having them stand in line just to be added to a list.

The easiest and most effective way to manage a waitlist and reservations. Easily add customers to a waitlist on an iPad, Android tablet, or computer. Send text and phone messages to customers’ phones to let them know when it is their turn. Waitlist Me not only replaces pen and paper (or those weird flashing restaurant buzzers) but it creates more transparency around how long it will take for customers to be seated. Customers get a text notification when they are added to a waitlist and can check in to see how many parties are ahead of them and what their estimated wait time is from their phones. Beyond the benefits of waitlist management and improvement in guest experience, restaurants where Waitlist Me had been deployed realized increased seating efficiencies and improved ticket flow through the kitchen. Waitlist Me can be used for ANY business with waiting customers. Learn more about how you can use Waitlist Me to make your business run more smoothly and be more profitable.