Ada
Ada is the omnichannel AI platform for customer service - built to automate, scale, and elevate CX across channels with generative AI agents. Trusted by global brands like Square, Pinterest, Canva, and monday.com, Ada has powered 5.5B+ interactions since 2016. Its AI agents deliver always-on, multilingual support across voice, messaging, and email, resolving up to 83% of inquiries instantly.
Eliminate wait times with natural AI Voice, deliver personalized service via AI Messaging, and automate 70% of email responses. Ada combines automation and intelligence with enterprise-grade control, transparency, and security (HIPAA, SOC2, GDPR). Own your AI strategy end-to-end - train agents with Playbooks, measure ROI through CSAT and KPIs, and integrate seamlessly via APIs. Discover how Ada reduces costs and improves response times without compromising quality.
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Retell AI
Retell AI is an advanced platform that enables businesses to build, test, deploy, and monitor AI-powered voice agents for seamless customer interactions. With features like call transfer, appointment scheduling, and knowledge base synchronization, it allows for the creation of lifelike conversations with minimal latency. The platform supports integration with various telephony systems and offers multilingual capabilities, making it suitable for global operations. Retell AI's scalable infrastructure ensures reliable performance, handling high call volumes efficiently. Additionally, it provides robust monitoring tools to analyze call performance and user sentiment, facilitating continuous improvement of voice agents.
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Chikka.ai
Chikka.ai is an AI-powered voice interviewing platform featuring “Ava,” an empathetic, multilingual AI voice agent that conducts dynamic and natural voice interviews at scale. Users simply define objectives, invite participants via a shareable link, and Ava leads the conversation, capturing authentic feedback securely. Chikka.ai instantly converts recordings into transcripts, emotional insights, summaries, shareable quote posters, and marketing-ready testimonials authenticated by its VoiceVerify engine to ensure credibility. It supports hundreds of interviews concurrently, offers synthetic persona test-runs, global respondent panels, and robust privacy protections with encryption and identity masking. Real-time analytics and theme detection help teams uncover hidden opportunities, reduce churn, inform product-market fit, refine employee engagement, and generate content-driven marketing materials.
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Atypica
Atypica is an AI research agent that automates the end-to-end consumer insights workflow by generating realistic, behavior-driven personas, conducting AI-led interviews, and performing deep analytics to uncover the emotional and cognitive factors behind human decision-making. It can instantly create diverse AI personas informed by demographic and social-media data, supporting 300,000 synthetic agents, and augment them with 10,000 “real person” agents built from in-depth consumer interviews. Each agent maintains consistent personality traits, cognitive biases, and decision-making frameworks, delivering authentic responses with 85% human-like accuracy. Researchers define questions and, in under 30 minutes, initiate AI-conducted interviews that yield rich transcripts (often 5,000 words per agent), then leverage built-in behavior analysis to identify emotional triggers, biases, and cultural influences.
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