Audience

Companies searching for an advanced Qualitative Data Analysis solution

About Viable

Our process for analyzing qualitative data used to be incredibly manual, and a huge time suck. With their AI, we're able to find the needle in the haystack really easily. Go beyond sentiment analysis with a weekly report of the most important compliments, complaints, questions, and requests sorted by volume and urgency. Each theme tracks changes over time and contains a summary, urgency score, product sub-themes, user profiles, and more. Use viable to analyze sales call transcripts, customer support tickets, market research, employee surveys, and more. Our platform includes unlimited seats and integrations at every tier, no matter the size of your company. You just need 500 data points to get started. Each section of our report includes details on the people discussing that theme. Our AI uses customer traits and metadata to run true analysis and make recommendations based on details like NPS scores, customer tiers, regions, and more — the same way a human would.

Pricing

Starting Price:
$600 per month

Integrations

Ratings/Reviews

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Company Information

Viable
Founded: 2020
United States
www.askviable.com

Videos and Screen Captures

Viable Screenshot 1
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Product Details

Platforms Supported
SaaS
Training
Documentation
Support
Online

Viable Frequently Asked Questions

Q: What kinds of users and organization types does Viable work with?
Q: What languages does Viable support in their product?
Q: What other applications or services does Viable integrate with?
Q: What type of training does Viable provide?
Q: How much does Viable cost?

Viable Product Features

Artificial Intelligence

For Healthcare
Multi-Language
Chatbot
For Sales
Rules-Based Automation
Machine Learning
Natural Language Processing
Predictive Analytics
Virtual Personal Assistant (VPA)
Process/Workflow Automation
For eCommerce
Image Recognition

Qualitative Data Analysis

Qualitative Comparative Analysis
Mixed Methods Research
Media Analytics
Data Visualization
Text Analytics
Multi-Language
Quantitative Content Analysis
Collaboration
User Research Analysis
Sentiment Analysis
Statistical Analysis
Annotations