Dialpad Support is a next-generation Agentic AI contact center platform. An AI-native platform that reasons, resolves, and delivers quality CX at scale. AI agents autonomously handle routine inquiries while freeing human agents to focus on complex, high-value interactions. Built-in connected intelligence analyzes voice and digital sentiment in real time, while live coaching, AI-driven scorecards, and operational visibility help managers optimize performance and workflows. Dialpad's Guardian layer ensures secure, governed AI deployment across the full agentic lifecycle. Seamless integrations with Salesforce, Zendesk, Microsoft Teams, Google Workspace, HubSpot, and more unify interaction history and customer data in one platform. Dual-cloud architecture delivers enterprise-grade resilience with a 100% uptime SLA.
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StackAI is an enterprise AI automation platform to build end-to-end internal tools and processes with AI agents in a fully compliant and secure way. Designed for large, regulated organizations, it enables teams to automate complex workflows across operations, compliance, finance, IT, and support without heavy engineering.
With StackAI you can:
• Connect knowledge bases (SharePoint, Confluence, Notion, Google Drive, databases) with versioning, citations, and access controls
• Publish AI agents as chat assistants, advanced forms, or APIs integrated into Slack, Teams, Salesforce, HubSpot, or ServiceNow
• Govern usage with enterprise security: SSO (Okta, Azure AD, Google), RBAC, audit logs, PII masking, data residency, and cost controls
• Route across OpenAI, Anthropic, Google, or local LLMs with guardrails, evaluations, and testing
• Deploy in multi-tenant cloud, dedicated cloud, private cloud, or on-premise
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Forethought delivers the world’s most advanced AI Agents built to think, act, and get smarter with every interaction. No matter the question, “Where’s my refund?”, “How do I update my plan?” or “Why isn’t this working?” - there’s a purpose-built AI Agent ready to help.
From chat to voice to SMS, every conversation gets a smart, personalized response powered by your policies, tone, and data.
This isn’t just plug-and-play automation. It’s AI with a strategic plan. Forethought helps businesses roll out a multi-agent system across the entire customer experience. With Forethought, your teams can stop piecing together tools and start running a smarter, faster operation. One that delights customers every step of the way.
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