V-Alert

Derdack’s enterprise alerting software automates alerting processes and enables a fast, reliable and effective response to incidents threatening the continuity of services and operations. This is in particular important for 24/7 operated mission-critical systems and IT. Our critical alerting software combines four pillars to effectively respond to incidents – automated alert notifications, convenient duty scheduling, ad-hoc collaboration and anywhere incident remediation. Enterprise Alert provides automated, and persistent alert notifications by voice, text, push, E-Mail and IM. It tracks the delivery of notifications, acknowledgments and replies and reacts automatically on non-delivery or non-reply by utilizing escalation chains, on-call schedules and presence information. Enterprise Alert enables convenient scheduling of on-call duties by drag & drop in any browser. Based on scheduling information it can then alert the right engineers at the right time.

Instantly communicates emergencies to 9-1-1, on-site personnel and first responders for an integrated and immediate response. One-push activation of any type of emergency initiates fast response and real-time collaboration with 9-1-1 and on-site personnel. Enriched data is delivered to 9-1-1 and first responders, including device location, facility information and type of activation. Broadcast to and trigger additional channels like desktop alerts, digital signage, video systems, access controls, websites, sirens and any IoT-ready device. Two-way communication is made possible from 9-1-1 as information is being gathered, such as live-streaming video and status checks of those involved. Fast, smart, reliable community safety with the Rave Platform, built to modernize safety and emergency communications in our nation’s public buildings and critical infrastructures. Rave Panic Button’s Staff Assist feature enables authorized employees to communicate with on-site groups or individuals.