Delighted
Delighted is a turnkey customer experience platform that helps high-growth businesses and established enterprises like Allbirds, Instacart, Invision, Opentable, Affirm, Peloton, Doordash, and thousands of others improve customer loyalty with actionable feedback. Incorporate customer feedback into your business strategy in minutes, not weeks. Customize NPS, CSAT, CES, and emoji survey templates directly in Delighted. Send surveys to customers through convenient channels: email, SMS text, in-app, on your website, or via link URL. Set up 2-click integrations:
- Trigger surveys and sync real-time feedback into your existing toolset, e.g. Slack, Salesforce, Shopify, Stripe, Hubspot, and more. Surface trends that require immediate attention with AI-driven survey text analysis, pre-built reports, and role-based dashboards
- Act quickly with alerts and email digests you can customize by department, so feedback reaches those who can make a difference.
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Product Fruits
Product Fruits is a no-code user onboarding platform for web-based apps. It allows you to onboard users and show them how to derive value from your product. Increase adoption, conversion & retention with:
Interactive product tours & walkthroughs for guiding users step by step
Hints, beacons & tooltips for highlighting new features, delivering tips & providing contextual support
Onboarding checklists for showing users progress of their onboarding journey
Announcements for publishing important news directly in your application
Feedback widget to make it easy for users to report bugs and share ideas
Life Ring Button for providing one centralized location for all your onboarding and support documentation as well as any 3rd-party chat widget
Knowledge base for allowing users to solve problems without having to contact your support
Custom events for triggering flows based on user behavior
Segmentation for tailoring experiences to personas
Analytics to understand user behavior
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FROGED
FROGED transforms the way companies connect with their customers by combining Human Touch + AI in one secure omnichannel platform.
We help businesses deliver smarter, faster, and more personalized interactions—always putting people at the center of technology. With full visibility, traceability, and control, FROGED empowers agents and managers with centralized data to drive efficiency, productivity, and new revenue opportunities.
Our solutions include:
1. Unified Omnichannel Inbox: All conversations, all channels, one place—without losing context or personalization.
2. Mass Campaigns & Conversational Marketing: Reach more customers with segmentation and hyper-personalization, turning one-to-many messages into meaningful one-to-one conversations.
3. AI Copilot, Agentic AI & AI Workflows: From summarizing interactions and automating Tier 1 support to creating custom workflows that integrate seamlessly with your tools.
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Assima
Enterprise software training platform. Assima delivers hyper-realistic, impactful learning experiences, enabling digital adoption and technology mastery.
We offer a variety of products and services that help organizations train their employees on new technologies and processes. Our products include Assima Train and Assima In-App Search. We also offer a variety of services, such as employee onboarding, frequent software updates, and new software rollout.
Assima has a team of experienced professionals who are dedicated to helping organizations succeed. We are committed to providing high-quality training solutions that meet the needs of our customers.
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