Audience

Companies and businesses requiring an auto-complete solution to fast-forward their customer service

About TypeGenie

Improve productivity and customer satisfaction with the world's most advanced auto-complete solution. Over 95% of customer service responses include repetitive elements. Intelligent sentence completions predict the repetition. So you can spend less time on repetitive typing and more providing excellent service. Improve productivity and quality with sentence completions. With less time spent on writing, customer queries get responses faster. This gives more time both to your customers and to your service team. A uniform tone of voice is crucial for a brand. TypeGenie's recommended wordings encourage a consistent style across the support team. Completions are highly relevant and personalized because they are based on your past tickets. Completions are created using cutting-edge artificial intelligence (called deep learning) with a self-learning capability. The more your team uses TypeGenie, the better the suggestions get.

Pricing

Starting Price:
$199 per month

Integrations

API:
Yes, TypeGenie offers API access

Ratings/Reviews

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ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

TypeGenie
Founded: 2015
United Kingdom
www.typegenie.net

Videos and Screen Captures

TypeGenie Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Support
24/7 Live Support
Online

TypeGenie Frequently Asked Questions

Q: What kinds of users and organization types does TypeGenie work with?
Q: What languages does TypeGenie support in their product?
Q: What kind of support options does TypeGenie offer?
Q: What other applications or services does TypeGenie integrate with?
Q: Does TypeGenie have an API?
Q: What type of training does TypeGenie provide?
Q: How much does TypeGenie cost?

TypeGenie Product Features

Customer Service

Live Chat
Appointment Management
Self Service Portal
Queue Management
Workflow Management
Surveys & Feedback
Knowledge Base
Alerts / Escalation
Performance Metrics
Call Center Management
Virtual Assistant
Social Media Integration
Email Management