Audience
Medical information call centers looking for a solution to manage diverse call types, ensuring efficient handling of medical inquiries
About TrominoCARE
TrominoCARE is a scalable, cloud-based Medical Information Call Center (MICC) software designed to automate daily operations within medical information call centers. It features a comprehensive database that supports the entire lifecycle management of MICC activities, handling various call types such as medical inquiries, product quality complaints, and adverse events. Accessible via mobile phones, tablets, and desktops, TrominoCARE ensures flexibility and responsiveness across devices. Key capabilities include process automation for managing all call types, automatic generation of Field Alert Reports (FARs), a configurable client product dictionary, and customizable workflows tailored to specific business needs. The platform also offers a mobile application enabling medical sales representatives and field teams to capture and report information offline, with integration capabilities for safety and MICC systems.
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Integrations
No integrations listed.
Company Information
TrominoSoft
United States
trominosoft.com/trominocare/
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