Audience
Computer repair shops
About TrailBlazer
If you are running a busy Computer Repair center, then you will need our fully featured repair tracking system - TrailBlazer. TrailBlazer takes care of your repair business, and provides you with a range of features that really help to take the strain. Reports and statistics keep you abreast of performance, while automated messaging mean that your technicians, and clients know exactly what is going on at all times.
Integrations
Company Information
Redbrook Technology
United Kingdom
www.redbrooktech.com
HelloClient
Easy and powerful platform to automate service routines and manage orders effectively in your repair shop. Make more time to grow your business. Create your own customer base with the history of all tickets and purchases. Take notes of important information and send notifications. Assign employees to tickets. Set statuses, add services and products to tickets and accept payment. Print the invoices. Control all expenses and income. Know exactly how much money you earn. All new features and updates are available for free. Unlike other apps, we don't have premium or cheap plans with a lot of restrictions. HelloClient has no user or ticket limits. You don't need to pay extra for every new user you add. You only pay for the number of your locations. Even if you are overdue, all your data will be saved and always available only to you. All levels of protection and regular backups are on our side.
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Fixably
Fixably is a web-based repair management solution that helps streamline the service workflow to save time and cost with every repair.
The average repair shop technician spends far too much time on administrative tasks, time that can be used to do more repairs and improve your customer's service experience.
We know this because we are service professionals and we built Fixably to automate all non-repair tasks.
What does this mean for you?
- Technician time is used efficiently on actual repair work.
- Reduced manual work that results in fewer errors in repair management.
- Repair shop owners have greater control over the workflow, the business, and cash flow.
- Faster invoicing, to ensure you get paid on time by both customers and OEMs.
- Easier data management for business decisions.
- Most important, great customer service sets you apart from the competition.
Our updated Apple GSX API integration makes it the best platform for Apple Authorized Service Providers.
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Reshyne
Offer your customers a fully branded repair experience that allows them to browse services, place orders, print out shipping labels, and track progress, all directly from your website. Reshyne makes the process seamless, secure, and completely contact-free to keep your customers confident, satisfied, and coming back for more. Reshyne’s powerful intake system converts each sales order into a work order, carrying over all the relevant data so you can assign tasks across your team, align with customer profiles, and track progress through your organization. If you don’t already offer repair services, we can work with you to complete and deliver repairs from our state-of-the-art facility. Reshyne’s management tools help you assess and understand every aspect of your repair business in real-time, so you can take action where it counts.
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RazorSync
Streamline management of your field service with RazorSync software for mobile phone, tablet, and computer. Schedule, dispatch, invoice, and even manage customer records from the field! Capabilities such as viewing jobs and technicians on a map or rescheduling and dispatching to save time/travel. Data is stored in the cloud to ensure easy access, and customer records that update your office QuickBooks automatically. RazorSync users report higher billings, revenue, and customer satisfaction.
Start a free trial today!
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Product Details
Support
Online
Phone Support
TrailBlazer Frequently Asked Questions
TrailBlazer Product Features
Repair Shop
Billing & Invoicing
Intake Forms
Inventory Management
Parts Inventory Management
Repair Tracking
Barcode Support
CRM
Point of Sale (POS)
Work Order Management