Audience
Law firms with 5 to 50 attorneys
About Time Matters
Firms rely on Time Matters as an adaptable solution that improves sharing of information, collaboration, process workflows, and more. Fully customize your own workflows, precedents, forms, and documents. Optimize sharing of information among staff with a centralized database of matters. Generate documents rapidly with Merge Templates while reducing errors associated with manual creation. Maintain an automated record of all your work related to a case, to reduce malpractice risks.
Integrations
Company Information
Product Details
Time Matters Frequently Asked Questions
Time Matters Product Features
Law Practice Management
Legal Calendar
Legal Case Management
Legal Document Management
Time Matters Verified User Reviews
Write a Review-
Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Time Management - Horrible Technical Support" Posted 2020-02-05
Pros: Not sure. It seemed like a good program until we needed technical support.
Cons: I am a very dissatisfied Time Matters customer. If you have a choice between TM and a similar software company chose the latter. Customer support is terrible. My company has had a major problem with the TM software beginning prior to Thanksgiving 2019.
Overall: We call and call and email and email TM customer support and we get nowhere. Hours on hold and talking with multiple support staff that act like they are hearing from us about the problem for the first time. My staff is frustrated beyond belief with TM. TM has cost my company to lose thousands of dollars in billable time because of TM’s lack of focus in fixing our software problem. Don’t use TM! As a side note, this is the first time I’ve ever posted a negative blog against any company.
Read More...
- Previous
- You're on page 1
- Next