Textel Integrations

Genesys Cloud is the platform for rapid innovation — for organizations of any size, and any industry. It’s an API-first solution, with more than 10 years of testing, refinement, and proven scalability and security. Get access to new functionality. Including the latest innovations in AI-powered customer and employee journeys. Empower your business with the best and broadest customer and employee experience capabilities. Choose a single provider and technology platform with a multitenant, microservices-based architecture you can trust. It provides the scale, flexibility, security and agility you need. Power more connected, meaningful customer conversations through Genesys Cloud. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Every year, Genesys® orchestrates billions of remarkable customer experiences for organizations in more than 100 countries.

NICE CXone is a cutting-edge SaaS-based contact center software that empowers organizations by increasing the quality of leads and reducing the cost of client interaction. Scalable, robust, and built on the foundation of multi-channel ACD and speech-enabled IVR, NICE CXone helps contact centers process inbound support requests and agents to connect seamlessly with their customers through multiple channels that include email, inbound/outbound voice, voicemail, social media, chat, and more. Key features of NICE CXone include CRM integrations, predictive dialers, customer feedback, quality and workforce management, workforce optimization, disaster recovery, network connectivity, and reporting and analytics.

Boost sales, crush goals, and find success with the powerful Meevo cloud-based growth platform. Intuitive technology ensures you'll always be in sync from your PC or Mac computer to all iOS and Android devices available wherever you are. Meevo makes it easier to manage every aspect of your business from security to employee settings to streamline your practices and save you time that you can invest back into your business. Simplify client management and create a truly personalized experience for all clients who visit your business to book more appointments and drive revenue. Access our Meevo Marketing suite, which provides you the tools needed to build your brand, attract new customers, retain existing clients, and manage your online reputation to grow your business.

Book services, classes, and packages at the click of a button. Offer 24/7 online booking. Automate text and email reminders. Maximize scheduling and profits with Appointment Finder. Eliminate no-shows with deposits. Sell services, retail, and gift cards in-store or online, build customer loyalty with rewards programs, securely store cards on file, and accept any payment type with Inspire's integrated credit card processing. Inspire's drag-and-drop builder makes it easy to create compelling automated campaigns for any occasion. Increase sales by using the List Builder to target the right clients at the time they're most likely to purchase. Get a complete overview of your business with over 50 available reports, including transactional, client, and compensation. Assign and visually track goals, and monitor real-time progress on the dashboard.

SpiceX exists to enable organizations to unify their dispersed clientele data sources & workflows so they can easily provide world-class customer service. Next to our employees, our biggest asset is our customers. The best and most complete low-code application platform for data integration, case management, and workflow management to help transform your customer journey. Consolidate data from multiple sources into a single interface. Give your users the right data, at the right time, from the right system. Show multiple data streams in a single view, and write data out to any number of connected systems. Create the perfect platform for your business by combining the best-in-breed applications for each function into a single interface. Leverage each application for its specialized purpose instead of trying to find a one-size-fits-all business process. Provide an additional layer of security by restricting direct access to systems of truth.

Simplify, optimize and grow your business with SalonBiz, the best all-in-one salon and spa software solution. Whether you're just getting started or have multiple locations to manage, SalonBiz supports and empowers you at every stage. Drive revenue and fuel growth with the tools to fill your book, reduce no-shows, accelerate retail sales, and so much more. SalonBiz empowers you to secure future revenue and process payments. Focus on your client needs and building relationships and leave the administrative tasks to us. SalonBiz is designed to automate processes and support you at every touchpoint. Keep a pulse on performance and growth from anywhere and from any device. SalonBiz is available when and where you need it with client data and business insights at your fingertips. Create your own beautiful campaigns to manage relationships and generate business.

RingCentral Contact Center is an omnichannel, cloud-based contact center solution that helps improve the overall call center experience. Equipped with intelligent IVR, self-service options, and integrated with smart routing functionality and unified communications capabilities, RingCentral Contact Center helps optimize staff scheduling, improves call center efficiencies, and increases customer satisfaction. RingCentral Contact Center’s industry-leading tools enable customers to connect more quickly and easily with the agent who can best handle their needs. The platform offers various third-party integrations that include Google, Salesforce, Zendesk, Box, and other popular CRMs. With RingCentral Contact Center, users can choose their preferred mode of communicating with the company, such as chat, SMS, social media, voice, and more.