Audience
Agencies looking for an advanced Knowledge Management solution
About Terkel
Terkel is a Q&A site that turns questions into articles featuring expert insights. Thought leaders from organizations like Google, Harvard, Airbnb, and more answer questions to get their insights featured in articles published on sites like GoDaddy, Zapier, SCORE, and more. Terkel automatically selects answers based on a variety of factors relating to expertise. The best way to have an answer selected is to stick to what you know best. If you have to Google the question, you should probably hit the "Skip" button. Learn more about how to improve your answers with this helpful blog post about getting started.
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Pricing
Starting Price:
$99 per month
Free Version:
Free Version available.
Free Trial:
Free Trial available.
Integrations
No integrations listed.
Company Information
Terkel
Founded: 2021
United States
terkel.io
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
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