Audience
Agencies looking for an advanced Knowledge Management solution
About Terkel
Terkel is a Q&A site that turns questions into articles featuring expert insights. Thought leaders from organizations like Google, Harvard, Airbnb, and more answer questions to get their insights featured in articles published on sites like GoDaddy, Zapier, SCORE, and more. Terkel automatically selects answers based on a variety of factors relating to expertise. The best way to have an answer selected is to stick to what you know best. If you have to Google the question, you should probably hit the "Skip" button. Learn more about how to improve your answers with this helpful blog post about getting started.
Pricing
Starting Price:
$99 per month
Free Version:
Free Version available.
Free Trial:
Free Trial available.
Integrations
No integrations listed.
Company Information
Terkel
Founded: 2021
United States
terkel.io
Videos and Screen Captures
Document360
Document360 is an AI-powered knowledge base tool designed for internal and public Knowledge bases. It is a SaaS platform that helps you to build a great self-service knowledge base, FAQ pages, User manuals, Product documentation, software documentation and more. It has smart AI features like AI-powered search, AI tag manager, AI description generator, uncompromised authoring experience, customization, real-time analytics, and enterprise-grade restore, back-up and versioning functionalities.
Now, with an additional add-on feature, you can generate API docs for internal and external users using your API definition files for developers.
Benefits of Using Document360:
- Smart instant search: Google-like search for quick help and dynamically look for the most relevant help articles.
- Built-in analytics: This feature filters data and provides the report to derive actionable data and insights.
- Integrations: Document360 works seamlessly with third-party
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livepro
livepro is the perfect Knowledge Management solution for Customer Service/Experience - whether it be on the phone, behind the counter, in the field or customer self-service, livepro has the tools to improve cx scores, cut training times, improve compliance and boost staff engagement with confidence. livepro is purpose built Knowledge Management for Customer Experience. We focus on delivering answers to agents, not long complex documents. This is made possible by livepros powerful features like search and easy to follow process guidance. livepro requires next to no training and turns your agents into experts meaning staff confidence and customer satisfaction go up while AHT and training costs are cut down. Increase Customer Satisfaction by reducing AHT up to 25% and cutting transfers by up to 35%. Improved Staff Engagement and Induction-Training Periods cut by 50% or more. Improve Compliance & Risk with Authored Only Content & SOC Certified Secured Data.
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The Hub
The Hub is an easy-to-use employee intranet and client portal used by big brands worldwide, including Nikon, Dominos and Legal & General.
Securely share resources, boost employee engagement and improve internal comms with features like polls, surveys, intelligent forms, group forums and more.
Securely hosted on the Google Cloud using, The Hub enables you to effortlessly connect employees & offices across multiple locations. Every Hub enables you to create unlimited communities, building private intranet environments with unique branding, content and users - perfect if you need a portal branded to each of your clients or partner companies.
There's no extra feature charges or upgrade fees. Your Hub comes with total access to every new and existing feature, and you will be automatically upgraded to the latest version every time we release a new feature.
Our intranet consultants work with you every step of the way to help you build and launch an intranet designed around you
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ASK
Ask any natural language question and get a concise ChatGPT-like answer. No time-consuming keyword searches across multiple sources or skimming long articles. ASK's tag-less AI technology analyzes customer communications, revealing the customer voice in one sentence insights that show you what to focus on. We follow best-in-class security practices to ensure that your data is completely protected and in line with your privacy policies. We'll have you up and running in hours, no tagging, ontologies, or content mapping. Our AI does it all. We integrate with communication tools, workspaces, project management platforms, customer ticketing systems, knowledge-bases and more. Whatever you use, we've got you covered.
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From improving customer experience through seamless sign-on to making MFA as easy as a click of a button – your login box must find the right balance between user convenience, privacy and security.
Product Details
Platforms Supported
SaaS
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
Phone Support
Online