Audience
Financial institutions and banks searching for a solution to manage their internal and customer operations
About TellerGraph
For many years, TELLERGRAPH has been the reference standard of branch staffing tools. It has found a home in hundreds of financial institutions, as well as in the phone support and order departments several non-bank customers. It is suitable for use wherever customers wait for service. The TELLERGRAPH Teller Staffing Model is a PC-based computer application that determines branch staffing levels based on a statistical maximum customer wait time and other parameters that the bank specifies. The program graphically portrays staffing requirements throughout the day for each day of the week. These requirements are then shown against your current staffing and proposed staff schedule to help you balance the needs of customer service and effective staff utilization. User-specified service and activity standards can vary by location, with up to four service areas per branch. Graphic display of staffing and scheduling information.
Pricing
Starting Price:
$10000 one-time payment
Integrations
Company Information
Castle Creative Services
Founded: 1981
United States
www.castlecreative.com/tellergraph.htm
Videos and Screen Captures
VeriBranch
VeriBranch directly connects to back-office customer systems enabling banks to streamline business processes. Providing a quick and easy look-up of customer account information empowers bank tellers, sellers and advisors to efficiently execute transactions such as loan origination, account origination, financial planning and transfers thereby becoming high value sales centers. VeriBranch Teller, Seller and Advisor modules enables quicker, more convenient task completion for both bank employees and customers which frees both parties to initiate higher-level interactions. VeriBranch provides an infrastructure to the Omni-channel structure for the digital and smart branch concept. VeriBranch Teller, Seller and Advisor modules enables quicker, more convenient task completion for both bank employees and customers which frees both parties to initiate higher-level interactions. VeriBranch advanced and digital technologies also enable a true Omni-Channel experience.
Learn more
NCR Digital Banking
With NCR, we reintegrate your technology so your branches are more efficient, your apps are top-rated and your platform is API-first—helping you innovate fast. Your customers want to bank after hours. You want to reduce cost to serve. You can do it all with digital. We bring all your technology together so your customers get the best experience, anywhere they are. And your staff? They’ll have it easier, too. With our software, hardware and services you’ll do more than go digital—you’ll be a pioneer of the digital revolution. Retail or business banking, your customers or members will love the experience. And your revenue will show it. Can your customers or members use video to talk to a teller? Can you extend hours without adding staff or cost? Can your tech help you compete with the big banks no matter your size? If you transform with NCR, you bet you can.
Learn more
BankOne
In a demanding market, it's essential to move faster than your competition to retain and expand your customer base. Your employees, whether they’re in a call center or at a teller window, play a key part in strengthening long-term customer relationships and in establishing new ones. Working with solutions partners who understand the requirements for business success in branch banking, We are creating tools to give your customer-facing staff the information they need to provide high-level service without having to learn complicated new software. By quickly delivering valuable information in a stable, secure, and easy-to-use environment, our solutions let your people focus on the customer, not on the software. EQL has developed full-fledged any branch banking (ABB) System for Co-Operative banks & credit societies. This ABB system works on both centralized core banking & distributed core banking scenarios which helps our customers in choosing the solution as per their budget.
Learn more
Fin Superb
is exclusively designed and developed for credit co-operative societies or agro producer company. Its fully web-based – real time application for multi state credit cooperative society, multi branch credit co-operative society, thrift and credit society, micro-finance society. It can be customized according to client's requirement. This software can be called as a mini banking software. As its working for RD, FD, MIS, loan schedules , and Saving account software. This software will cater all the needs and fulfill all the dreams which a society need to buildup. The credit co-operative society software offered by cyrus technoedge Pvt. Ltd. Under the brand name of Fin Superb provides a world in class features and cared with all the small needs in the software ever for future requirements as well.
Learn more
You Might Also Like
Our computer monitoring software allows employees, field contractors, and freelancers to manually clock in when they begin working on an assignment. The application will take screenshots randomly or at set intervals, which allows employers to observe the work process. The application only tracks activity when the employee is clocked in. No spying, only transparency.
Product Details
Platforms Supported
Windows
Training
Documentation
In Person
Support
Phone Support
Online
TellerGraph Frequently Asked Questions
TellerGraph Product Features
Banking
Compliance Tracking
Corporate Banking
ATM Management
Credit Card Management
Credit Union
Investment Banking
Multi-Branch
Online Banking
Private Banking
Retail Banking
Risk Management
Securities Management
Transaction Monitoring