Audience
Contract management solution for companies
About TOPdesk
It’s up to you how TOPdesk works best for your organization. Whether it’s processing incoming tickets or collaborating with multiple service teams in one tool. From ITSM and CAFM to ESM and more: we’ve got the flexibility & features to fit any organization. Our software helps you help your customers. But TOPdesk is a lot more than just a service management tool. Our people have been helping organizations around the globe improve their service delivery since 1993. We care about your success, and it’s reflected in our customer satisfaction ratings. We’re here for you every step of the way. Streamline your IT support with easy call registration, effective resource planning and dynamic reporting options. Manage all your facilities services with clear overviews, personal to‑do lists and cleverly designed planners.
Pricing
Free Trial:
Free Trial available.
Integrations
Company Information
TOPdesk
Founded: 1993
Netherlands
www.topdesk.com
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Product Details
Platforms Supported
SaaS
Windows
Mac
Linux
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
24/7 Live Support
Online
TOPdesk Frequently Asked Questions
TOPdesk Product Features
Asset Tracking
Activity Tracking
Audit Trails
Checkout / Check-In
Inventory Management
Location Tracking
QR Codes
Reservations
Service History
Barcoding / RFID
Depreciation Tracking
Disposal Tracking
Change Management
Approval Workflow
Audit Trail
Change Calendar
Change Planning
Compliance Management
Prioritization
Release Management
Task Management
Training Management
Contract Management
Buy Side (Suppliers)
Completion Tracking
Contract Lifecycle Management
Full Text Search
Version Control
Workflow Management
Compliance Tracking
Electronic Signature
Government Contracts
Pre-built Templates
Sell Side (Customers)
Specialty Contracts
Customer Service
Alerts / Escalation
Appointment Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Workflow Management
Call Center Management
Virtual Assistant
Facility Management
Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management
Residential Properties
Help Desk
Alerts / Escalation
Automated Routing
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Community Forums
IT Asset Management
Asset Tracking
Audit Management
Configuration Management
Contract/License Management
Cost Tracking
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Supplier Management
Compliance Management
Depreciation Management
Requisition Management
IT Service
Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management
ITSM
Availability Management
Change Management
Configuration Management
Dashboard
Incident Management
Problem Management
Self Service Portal
Asset Tracking
Contract/License Management
Project Management
Release & Deployment Management
Incident Management
Audit Trail
Incident Reporting
Task Management
Ticket Management
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Service Desk
CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Remote Control
SLA Management
Self Service Portal
Procurement Management